Workday Solutions Analyst

The Weitz Company • Des Moines, IA

8d • Hybrid

About The Position

The Weitz Company is hiring a Workday Solutions Analyst to join its Information Technology team. The role serves as a liaison between technical teams and functional system owners, translating business requirements, processes, and system functionality into effective support and solutions. It focuses on Workday issue resolution, root-cause analysis, approved configuration changes, testing, documentation, and project execution.

The analyst supports Workday implementation, stabilization, and ongoing operations across functional areas; partners with functional owners to document requirements and processes; and contributes throughout project phases from analysis and design through deployment and support. The position requires working in the office four days per week, with the option to work remotely one day per week.

Requirements

• At least 3 years of experience supporting enterprise business systems.
• At least 2 years of hands-on Workday administration, configuration, and/or production support.
• Experience personally investigating system issues and participating in testing or implementation of Workday changes.
• Associate’s degree or higher in IT, business, human resources, finance, accounting, or a related field; an equivalent combination of education and experience may be considered.
• Experience with Workday business processes.
• Analytical problem-solving and critical-thinking abilities.
• Confidentiality and discretion when handling sensitive information.
• Self-motivation and strong time-management skills.
• Ability to prioritize and balance competing needs.
• Adaptability and strong attention to detail.
• Excellent written and verbal communication skills.
• Ability to support users, document processes, troubleshoot issues, validate system changes, and drive process improvements.
• Business acumen and professionalism.
• Proficiency with enterprise business systems, service request or ticketing tools, Microsoft Office, Excel, Outlook, Teams, and documentation tools.
• Ability to learn additional job-related software after hire.
• Must be able to work in the office four days per week; remote work is available one day per week.

Nice To Haves

• Familiarity with HRIS and ERP systems, reporting tools, integrations, role-based security, and testing practices.

Responsibilities

• Support Workday-related tickets, service requests, enhancement requests, and user questions.
• Investigate escalated issues, validate expected behavior, identify causes, and coordinate resolution with internal teams or vendor partners.
• Assist with Workday configuration, business process updates, security role changes, and system maintenance.
• Support Workday implementation, stabilization, and ongoing operational activities across functional areas.
• Partner with functional owners to document requirements, processes, expected outcomes, and support procedures.
• Create and maintain Workday testing scripts, issue and decision logs, configuration notes, job aids, and support runbooks.
• Coordinate and perform system testing, defect tracking, and validation of fixes and approved changes.
• Review data and system results to identify discrepancies and support resolution with appropriate teams.
• Assess requests involving applications, integrations, reporting, security, and data flow, and present findings to IT management.
• Communicate issue status, system changes, testing needs, and support expectations to technical and nontechnical stakeholders.
• Identify recurring issues, process gaps, and opportunities to improve system support.
• Contribute to assigned Workday project phases, including analysis, design, build, testing, deployment, and ongoing support.
• Follow standard change management processes for system upgrades and modifications.
• Maintain up-to-date documentation.

Benefits

• Competitive pay.
• Rewarding bonus program.
• Comprehensive benefits package with tax-advantaged HSA and FSA offerings.
• Employer-paid short- and long-term disability programs.
• Employer-paid life insurance.
• Generous paid time off provisions.
• 401(k) retirement savings plan with company match.
• Tuition reimbursement.
• Fully paid parental leave.
• Voluntary critical illness and accident insurance products.
• Corporate wellness program with wellness time off and rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree