Workday SCM Consultant - AMS

Impact Advisors

About The Position

Impact Advisors, LLC is a nationally recognized healthcare management consulting firm delivering Best in KLAS advisory, implementation, and optimization services. We are driven by a commitment to exceed client expectations and are proud to be a trusted partner to many of the nation's leading healthcare organizations. Our mission to drive patient-centered, value-driven outcomes has earned us prestigious industry accolades. To learn more about us, visit www.impact-advisors.com We are seeking a skilled Workday Supply Chain consultant to provide post-production support for healthcare clients. This role focuses on maintaining, optimizing, and enhancing Workday Supply Chain and Inventory solutions after go-live. The ideal candidate will have deep functional expertise, strong problem-solving skills, and experience supporting healthcare organizations in a live production environment. You will be a part of a dynamic team that is passionate about driving process improvements and cost savings through innovative solutions. You’ll be an example of our strong company culture and have a hand at developing our innovative and quickly expanding team. Every day you’ll be making a positive impact.

Requirements

2+ years of Workday Supply Chain Management experience, including Inventory and Procurement
Hands-on experience providing post-go-live / production support
Strong understanding of procurement, inventory control, and supplier management processes
Experience working with healthcare organizations (hospitals, health systems, or clinics)
Proficiency in Workday configuration, including business processes, reports, and security
Experience with incident management tools and support ticketing systems
Strong analytical and troubleshooting skills
Excellent communication and stakeholder management abilities
Bachelor’s degree or equivalent work experience

Nice To Haves

Active Workday partner certification preferred

Responsibilities

Provide day-to-day post-production support for Workday Supply Chain Management (SCM)
Troubleshoot and resolve system issues, including procurement, inventory, suppliers, and logistics workflows
Manage and prioritize support tickets, ensuring timely resolution in alignment with SLAs
Collaborate with business stakeholders to understand issues, recommend solutions, and implement system enhancements
Perform root cause analysis and proactively identify opportunities for system optimization
Configure and maintain Workday business processes, reports, dashboards, and integrations related to SCM and inventory
Support inventory management processes, including cycle counts, par management, stock replenishment, and warehouse operations
Ensure compliance with healthcare regulatory and operational requirements
Coordinate with cross-functional teams (Finance, IT, Clinical Operations) to support end-to-end supply chain processes
Assist with Workday releases, including testing, impact analysis, and deployment of new features
Maintain system documentation, knowledge base articles, and training materials
Provide end-user support and training as needed