Workday Program Manager

PRS Management, Inc. • Medford, OR

12d • Hybrid

About The Position

Pacific Retirement Services (PRS) is a national, not-for-profit leader in senior living and healthcare, dedicated to empowering people to lead meaningful lives as they age. We are seeking a Workday Program Manager to lead the strategy, implementation, and ongoing optimization of our Workday platform across HR, Payroll, and Finance. This is a high-impact leadership role partnering with executive teams to drive innovation, efficiency, and system excellence across the organization.

Requirements

• Bachelor’s degree in computer science, information systems, business administration, IT project management or a related field.
• Experience managing Workday implementations, optimizations, and day-to-day operations across all business functions (including HR, payroll, and finance) preferred.
• Progressive leadership experience managing technically complex business cases and proven ability to work successfully with cross functional work teams.
• Workday certification is required.
• Excellent written and verbal communication skills

Nice To Haves

• Previous senior living experience is preferred.
• Additional certification in project management or experience with project management best practices is preferred.

Responsibilities

• Lead the Workday Center of Excellence by providing ongoing support, administration, and optimization across all functional areas, ensuring alignment with PRS community business functions across affiliate and managed entities, while strengthening system governance, data integrity, and user adoption.
• Develop and execute a comprehensive Workday roadmap in collaboration with key stakeholders, driving continuous improvement initiatives to streamline business processes, enhance efficiencies, and oversee end-to-end implementation management, including system design, development, testing, deployment, and post-implementation support.
• Oversee Workday support operations by managing internal and external help tickets to meet service level agreements (SLAs), facilitating clear communication between departments, resolving issues proactively, and serving as the primary point of contact for vendors to maintain strong relationships and negotiate contract terms.
• Manage bi-annual Workday upgrades by assessing business process impacts, coordinating cross-functional testing efforts, overseeing user acceptance testing, ensuring post-upgrade validation, and providing regular project status updates and strategic presentations to leadership.
• Develop and implement comprehensive training and change management strategies to support new feature adoption and ongoing system education, collaborate with business intelligence teams to enhance reporting and dashboards, and serve as a positive change agent championing Workday adoption, innovation, and continuous improvement across the organization.

Benefits

• Medical Insurance: Choose from multiple plans for you and your dependents, effective the 1st of the month after hire, with premiums subsidized up to 100% for employees.
• Health Savings Account (HSA): We contribute $$ to help cover your medical expenses. Funds roll over and are yours to keep!
• Dental & Vision Insurance: Bundled coverage and multiple options, with premiums subsidized up to 100% for employees.
• Life and AD&D Insurance: Company-provided coverage to help protect you and your loved ones
• Paid Time Off (PTO): Use it as you earn it—take time off when you want or choose PTO+ for extra pay.
• 401(k) with 4% Employer Match: Boost your retirement savings with every paycheck!
• Profit Sharing Plan: We contribute to profit sharing plan, helping you build savings based on company performance.
• Employee Referral Bonus Program: Invite your friends to join our team and score $$ when they’re hired
• Pet Insurance: Keep your furry family members healthy with voluntary coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Manager