Workday CVS Payroll Principal Consultant

Cognizant

1d • $109,459 - $144,424

About The Position

The Workday Payroll Principal Consultant (Continuous Value Services) supports customers with post-production Workday Payroll needs. The role calls for expert problem-solving, patience, tenacity, and a strong focus on customer satisfaction while managing competing priorities. The consultant is expected to work independently, manage time effectively, and set clear customer expectations.

The position involves executing day-to-day Workday project and ticket activities for a variety of clients, including process design, package implementation lifecycle support, and project reviews. The consultant works with functional teams and vendors on configuration and testing while protecting clients’ production environments, and provides recommendations on risks, options, mitigations, and best practices. The role also includes mentoring colleagues, supporting business development, meeting utilization goals, and contributing to internal initiatives and ongoing learning.

Requirements

• At least 3 years of Workday experience in an implementation or post-production support capacity.
• Experience gathering requirements, designing, prototyping, testing, and deploying solutions to meet client requirements.
• Subject matter expertise in Payroll.
• Proactive problem-solving skills, including identifying issues, analyzing options, and implementing effective solutions.
• Commitment to exceptional client service.
• Experience managing multiple clients simultaneously, balancing competing priorities, and delivering consistent results.
• Strong communication and presentation skills, including the ability to manage client expectations and explain complex information clearly to clients and team members.
• Commitment to staying current with Workday updates, trends, and best practices through ongoing training and development.
• Bachelor’s degree or equivalent experience.
• Advanced knowledge of Microsoft Office Suite, particularly Excel and PowerPoint.
• Willingness to travel on-site if needed; travel is described as minimal.

Nice To Haves

• Current Workday Payroll certification or prior Workday Payroll experience.
• Certified Payroll Professional (CPP) or Fundamental Payroll Professional (FPP) certification.

Responsibilities

• Identify strategies, risks, and options, and recommend approaches and mitigations to meet client and functional requirements.
• Work with other functional teams and vendors to configure and test solutions without impacting clients’ production environments.
• Perform multiple tasks under limited direction and keep clients, project teams, and the Engagement Manager informed about project changes and progress.
• Develop deep Workday Payroll functional expertise, including current functionality, design concepts, and touch points across HCM, Finance, Time Tracking, Absence, Integrations, and future product direction.
• Mentor fellow consultants and analysts, including supporting shadow assignments.
• Drive projects or tickets by facilitating decisions and recommending functionality best practices.
• Meet utilization goals and contribute to post-production internal initiatives that support client success and efficiency.
• Participate in update training and internal opportunities to share skills and learnings.
• Execute day-to-day Workday project and ticket activities for a variety of clients, including process design, package implementation lifecycle support, and project reviews.
• Support business development activities, including opportunity identification, proposal development, and other pursuit activities.
• Perform additional duties as assigned by the manager.

Benefits

• Medical, dental, vision, and life insurance
• Paid holidays and paid time off
• 401(k) plan and contributions
• Long-term and short-term disability
• Paid parental leave
• Employee stock purchase plan
• Discretionary annual incentive program, based on performance and subject to applicable plan terms

What This Job Offers

• Job Type: Full-time
• Career Level: Principal