About The Position

The Workday Integration & Reporting Analyst owns the integration layer connecting Workday with other business systems and serves as a cross-functional team member for integration configuration and problem resolution. The role designs, builds, monitors, and troubleshoots integrations and reports for the Workday platform, while maintaining reporting accuracy, supporting compliance, and managing performance. The analyst designs and maintains inbound and outbound integrations, monitors feeds for failures, investigates and resolves errors, validates file delivery and data mappings, manages integration security groups, and regression-tests integrations after Workday releases or other system changes. The role coordinates cross-team triage, documents designs and procedures, leads design sessions, and assesses the impact of Workday updates. The analyst gathers reporting requirements and builds and maintains dashboards, custom reports, and calculated fields. Responsibilities also include maintaining scheduled report deliveries, validating report accuracy, tuning report performance, responding to ad hoc requests, supporting statutory and compliance reporting, providing decision-support insights, and documenting reporting solutions.

Requirements

  • Bachelor’s degree in business administration, information technology, human resources, or equivalent work experience.
  • At least two years of progressive experience building and supporting integrations.
  • At least two years of experience creating analytic dashboards and custom reports.
  • Proficiency with Microsoft Office and SharePoint.
  • Knowledge of Agile development methodologies and IT Infrastructure Library (ITIL).
  • Workday experience and understanding of its modules, data structure, security model, and configuration options.
  • Understanding of business processes and how data flows within Workday and between integrated systems.
  • Knowledge of data mapping and transformation methods to maintain consistent and accurate data across systems.
  • Ability to monitor integrations, interpret error logs, and troubleshoot integration workflow failures.
  • Familiarity with data security protocols, privacy regulations, and best practices for securing integrated data.
  • Ability to manage multiple integrations and projects concurrently and meet deadlines.
  • Strong collaboration and communication skills for coordinating with functional teams and external vendors.
  • Willingness to stay current on Workday updates, enhancements, and industry trends.
  • Process knowledge and terminology, with the ability to translate business requirements into reporting solutions.
  • Familiarity with data analysis concepts such as normalization, aggregation, data quality, and transformation.
  • Understanding of report and dashboard performance effects on tenant health and how to tune or retire reports.
  • Understanding of business intelligence principles, visualization techniques, and self-service reporting.
  • Knowledge of data governance, security, and compliance considerations.
  • Ability to analyze business problems, evaluate reporting approaches, and recommend suitable solutions.
  • Effective communication skills for working with stakeholders and translating business needs into reporting solutions.
  • Attention to detail to ensure data accuracy, consistency, and compliance.
  • Awareness of reporting trends, emerging technologies, and best practices.
  • Strong verbal, written, and interpersonal communication skills.
  • Ability to operate office machines and devices, including a cell phone, computer, copy machine, telephone, and fax.

Nice To Haves

  • Proficiency with Workday integration tools, including EIB, Core Connectors, Cloud Connect, PECI and PICOF, Document Transformation, and Workday Studio.
  • Understanding of integration protocols such as REST and SOAP, web services, XML and XSLT transformation, and API authentication methods.
  • Experience configuring Integration System Security Groups and securing integrated data.
  • Proficiency with Workday Report Writer, Prism Analytics, and calculated fields.
  • Proficiency in SQL, data modeling, and statistical analysis beyond basic reporting.
  • Familiarity with business intelligence and visualization tools.
  • Experience in retail business operations.

Responsibilities

  • Design, build, configure, and maintain inbound and outbound integrations between Workday and external systems.
  • Review integration dashboards, identify overnight feed failures, and resolve issues before they affect downstream systems or payroll.
  • Diagnose integration errors involving mapping, data, or connectivity; reprocess or escalate as needed.
  • Verify file delivery, reconcile record counts, and confirm field mappings after changes.
  • Configure and maintain Integration System Security Groups for inbound and outbound feeds.
  • Regression-test integrations after Workday R1 and R2 releases and after upstream or downstream system changes.
  • Coordinate cross-team triage when integrations fail, communicating impact and timelines to payroll, benefits, IT, and vendors.
  • Document integration designs, data mappings, error handling, and run books.
  • Lead functional and technical design sessions and translate business requirements into integration specifications.
  • Analyze the effects of Workday semiannual updates on integrations and support smooth transitions.
  • Gather reporting requirements from business stakeholders and understand the data underlying their processes.
  • Build and maintain dashboards, advanced, matrix, and composite custom reports, and calculated fields using Report Writer and Report Designer.
  • Maintain scheduled report deliveries to stakeholders.
  • Validate report logic, accuracy, and data consistency against source data after configuration and release changes.
  • Maintain reports and dashboards as data sources and metrics evolve.
  • Monitor report performance and usage, tune slow reports, and retire unused reports to manage tenant performance.
  • Respond to ad hoc data and reporting requests.
  • Support statutory and compliance reporting by providing and validating underlying data.
  • Generate insights to guide decisions about talent, workforce planning, and cost.
  • Document reporting solutions, data sources, transformations, and report definitions.
  • Provide friendly and engaging customer service to internal and external customers and communicate effectively with stakeholders.

Benefits

  • Top-tier medical plans
  • Tuition support
  • Employee Stock Ownership Plan (ESOP)
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