Workday Integration and Support Engineer

ZipStaff•Washington, DC

16h•Onsite

About The Position

ZipStaff is hiring a Workday Integration and Support Engineer for a nonprofit scientific organization. This is a seven-month onsite contract in Washington, DC. The engineer will support and improve Workday Financials, HCM, Payroll, Planning, and related enterprise systems. The role partners with Finance, IT, HR, Payroll, vendors, and implementation partners to support daily operations, resolve production issues, maintain integrations and reporting, and deliver practical system improvements.

Requirements

At least 3 years of experience supporting Workday in a production environment, preferably across Financials, HCM, Payroll, or Planning.
Hands-on experience with Workday reports, calculated fields, security, business processes, integrations, and data validation.
Familiarity with EIB, Core Connectors, RaaS, Workday Studio, Orchestrate, PECI, PICOF, WECI, REST/SOAP APIs, SFTP, XML, XSLT, and XPath.
Strong troubleshooting, root-cause analysis, documentation, change control, and deployment support skills.
Experience with ITIL/ITSM support processes.
Ability to communicate clearly with technical and business stakeholders.

Nice To Haves

Workday integration-related certification or ITIL Foundation certification.
Experience with Workday implementations, data conversion, post-go-live stabilization, or major enhancements.
Experience with MuleSoft, Dell Boomi, PeopleSoft, Atlassian, or external implementation partners.

Responsibilities

Design, maintain, and support Workday integrations with internal and external systems, including EIB, Core Connectors, RaaS, Workday Studio, APIs, SFTP, XML, and XSLT.
Improve integration reliability, scalability, documentation, and support procedures.
Triage, troubleshoot, and resolve Workday incidents, service requests, integration failures, and data issues, including root-cause analysis and escalation.
Support ITIL/ITSM processes, Workday migrations, testing, release validation, change control, and production deployments.
Create and maintain Workday reports, calculated fields, security configuration, and data extracts; support data mapping, conversion, reconciliation, and validation.
Partner with business and technical teams, vendors, and implementation partners to translate requirements into practical solutions and deliver enhancements.
Maintain functional and technical documentation, support procedures, decision logs, and knowledge articles.