Workday Certified Integrations Associate

Mercer•Dallas, TX

1d•Remote

About The Position

We are seeking a talented individual to join our Digital team at Mercer, a Marsh business. This role can be remote. With Mercer’s Digital Solutions practice being part of Mercer you will get to experience the combination of our technical expertise and knowledge of HR best practices and Financials which creates better deployments and ongoing process improvement for our clients. You will make a lasting impact on a fast-growing organization dedicated to excellence.

Requirements

2-3 years of Workday Integrations experience
Workday Certified in Integrations
Experience in Workday Phase 1 project implementations and/or experience in AMS services
Knowledge of Workday’s Implementation Deployment Methodology
Proper Understanding and experience of Workflow management, Quality Assurance, and Effort Scoping

Nice To Haves

Additional certifications in one of the following is a plus: CCB, Studio, Financial Integrations, CCTPP
Cross-functional expertise in Workday domain is highly desirable
Workday Studio Certified with AMS services experience at another Workday Certified Partner

Responsibilities

Work with the team to gather and analyze customer business and technical requirements and support the Integrations AMS team.
Design, build, and test solutions across different product platforms.
Apply Workday’s methodology on customer project teams to help customers achieve a high degree of success and satisfaction.
Apply various Workday technologies and techniques to a wide variety of projects.
Coordinate, troubleshoot and manage system integration issues to resolution.
Partner with customers to assess the scope of the request and determine estimated timeframe needed to complete.
Work with customers to identify and resolve all issues that could impact project/issue resolution timeframe.
Ensure customer business requirements are clearly defined, documented, communicated, implemented and tested for all assigned projects and/or tickets for resolution.
Consult with customers on a variety of data integrity issues.