Workday Administrator

Flywire•Boston, MA
•$101,746 - $145,351

About The Position

Flywire is seeking an experienced Workday Administrator to manage the health, configuration, and optimization of its Workday ecosystem, primarily across Human Capital Management (HCM), with occasional exposure to Financial Management. The administrator will serve as a Workday subject matter expert and bridge HR, Finance, and Engineering, helping integrate Workday applications and maximize the system’s value. The role includes post-implementation administration, functional support, system updates, end-user usage monitoring, and daily administration tasks. The position partners with cross-functional leaders to provide technical expertise, lead system enhancements, and ensure Workday is integrated, secure, and aligned with evolving business needs. It also supports reporting and analytics, third-party vendor integrations, release testing, governance, documentation, and user adoption. Experience with Workday Financials, PRISM, and Accounting Center is a plus.

Requirements

  • Bachelor’s degree in Information Systems, Finance, HR, or a related field.
  • At least 5 years of experience in Workday administration, with a strong focus on HCM modules.
  • Strong leadership and communication skills, including the ability to translate complex technical requirements into business-friendly language.
  • Track record managing complex Workday environments, including business process configuration, security, reporting, and integrations.
  • Data-driven decision-making experience, including automation and understanding interactions between people, processes, and systems.
  • Strong organizational skills and experience working in Agile environments, with the ability to adapt when business strategies change.
  • Prior experience implementing or maintaining Workday systems.
  • Ability to model and configure workflows and systems with attention to both complexity and user experience.
  • Knowledge of Workday integration tools, including EIB, Workday Studio, and Workday Report Writer, as well as ETL processes and tools.
  • Familiarity with XML and web service-based integrations.
  • Experience with Agile methodologies.
  • Strong problem-solving skills.

Nice To Haves

  • Experience supporting Workday Financial Management modules.
  • Experience with Workday Financials, PRISM, or Accounting Center.
  • Experience with Workday Composite Reporting and cross-functional reporting.
  • Experience with implementations spanning multiple countries.
  • Experience in FinTech.

Responsibilities

  • Execute the Workday HCM roadmap, including post-implementation and ongoing platform administration.
  • Troubleshoot Workday configuration and reporting issues and identify root causes.
  • Participate in developing and delivering new Workday features and functionality.
  • Serve as the primary technical liaison for HR, advising on system capabilities and automation opportunities.
  • Partner with Finance and Engineering on enterprise system initiatives as needed.
  • Oversee day-to-day Workday configuration and performance, including security groups and tenant maintenance.
  • Monitor Workday releases, assess their impacts, and participate in testing updates to preserve data integrity and business process operation.
  • Ensure adherence to security, availability, confidentiality, and privacy policies and controls.
  • Assist in developing and maintaining Workday standard operating procedures.
  • Design, create, maintain, and support standard and custom reports and queries for leadership insights.
  • Develop and maintain vendor integrations between Workday and third-party service providers, including optimizing EIBs, Core Connectors, and Studio integrations.
  • Lead Workday initiatives such as semi-annual release testing and adoption of new features from concept through deployment.
  • Evaluate new Workday features and emerging technologies to improve business efficiency.
  • Develop guidelines and documentation and provide advanced technical support for system changes and best practices.
  • Provide functional support, update the system to meet business needs, monitor end-user usage, and perform daily administration tasks.

Benefits

  • Competitive compensation.
  • Employee Stock Purchase Plan (ESPP).
  • Competitive time off.
  • Wellbeing programs, including mental health, wellness, and Yoga/Pilates/HIIT classes.
  • Talent and development programs, including Managers Taking Flight and OneFlywire Career Mobility.
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