Workday Administrator II

University of Central Florida•Orlando, FL

21h•Onsite

About The Position

The Workday Administrator II plays a pivotal role in analyzing, configuring, and optimizing our cloud-based Workday ERP system. This role involves not only system maintenance and troubleshooting, but also the development and enhancement of business processes within the system. The administrator is a problem-solver, using their expertise in Workday and deep knowledge of a specific functional area to propose and implement business process changes to resolve complex business challenges.

Requirements

Bachelor’s degree and 2 years of relevant experience; or High School Diploma (or equivalent) and 6 years of relevant work experience in lieu of degree or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Nice To Haves

2+ years of experience working with ERP platforms such as Workday, Salesforce, PeopleSoft, or Oracle.
Hands-on experience with Workday security modules, preferably Financials (FIN), including roles, permissions, and access controls; or familiarity with UCF financial processes and concepts such as departmental spending and budgeting.
Strong critical thinking skills with the ability to independently analyze and resolve challenging problems with minimal supervision.
Excellent communication skills, both written and verbal, with the ability to effectively collaborate with different groups across varying priorities.
Previous experience in technical writing or documentation, with the ability to clearly communicate complex systems and processes to non-technical audiences.
Strong customer service orientation with the ability to communicate professionally and respond courteously to inquiries from internal and external stakeholders.
Familiarity with security principles, best practices, and regulatory compliance; demonstrated ability to identify access or process misalignments.

Responsibilities

Facilitate the day-to-day operations of the Workday ERP system.
Configure the Workday ERP system according to functional and technical requirements.
Facilitate data mapping and data conversion.
Configure and test business processes and workflows within the Workday ERP System.
Monitor system performance, diagnose and troubleshoot issues, and conduct regular system audits to assess data integrity.
Address system and data integrity issues in collaboration with other IT teams and business partners.
Coordinate system upgrades and maintenance activities for the specific functional areas of responsibility.
Support projects to address business problems, improve system efficiency and functionality.
Provide end-user support, training, and documentation.
Mentor and guide student apprentices.
Mentor and guide colleagues with less experience.
Work with business stakeholders to identify opportunities for system enhancements, facilitate governance, prioritize tasks, propose solutions, and facilitate decisions.
Document tasks, decisions, requirements, and progress in work management system.
Perform other duties as assigned.