Workday Administrator

Flywire • Boston, MA

3h • Hybrid

About The Position

Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies. With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow. At Flywire, we are looking for an experienced Workday Administrator, ideally with a background in FinTech. Primarily you will be responsible for the overall health, configuration, and optimization of our Workday ecosystem, covering both Human Capital Management (HCM) and Financial Management modules. As the Workday subject matter expert, you will be integral in the integration of Workday applications and ensuring that the value of the system is maximized. Acting as a bridge between HR, Finance, and Engineering, this role ensures that our enterprise systems are seamlessly integrated, secure, and aligned with evolving business needs. You will be partnering closely with cross-functional leaders to provide technical expertise, lead system enhancements, and ensure that every employee and stakeholder can interact with Workday efficiently and securely. The ideal candidate has broad and deep technical knowledge which includes Workday Financials, integrations, PRISM, reporting and Accounting Center. Following the implementation, you will be responsible for administering the Workday systems, providing functional support; updating the system to meet our needs, monitoring end user usage and performing daily administration tasks.

Requirements

• Bachelor’s degree in Information Systems, Finance, HR, or a related field.
• 5+ years of experience in Workday administration, specifically supporting both HCM and Financial Management modules.
• Strong leadership and communication skills, with the ability to translate complex technical requirements into business-friendly language for various levels of the organization.
• A solid track record of managing complex Workday environments, including business process configuration, security, reporting and managing bidirectional data handshakes and resolving ownership conflicts in complex Workday Environments.
• Data-driven decision-maker with extensive experience in automation and a deep understanding of the interactions between people, processes, and systems.
• Excellent organizational skills and experience working in Agile environments, with the ability to pivot quickly when business strategies change.
• Prior experience implementing or maintaining Workday systems
• Ability to model and configure workflows & systems that recognize both complexity and user experience
• Knowledge of Workday integration tools (EIB, Workday studio, Workday Report Writer) and ETL processes and tools.
• Ability to work with XML, Java and Web Service based integrations.
• Experience with Agile Methodologies
• Strong problem solving skills

Nice To Haves

• Experienced with implementation that spans multiple countries
• Experience with FinTech

Responsibilities

• System Configuration and Optimization: execute the roadmap for Workday HCM and Financials, including the post-implementation and ongoing administration of Workday Platform. Troubleshooting Workday configuration and reporting issues to identify and fix root causes. Participates in the development and delivery of new Workday features and functionality.
• Cross-Functional Partnership: Serve as the primary technical liaison for the HR and Finance teams, advising on system capabilities, and automation opportunities to drive competitive advantage.
• Operational Management: Oversee the day-to-day configuration and performance of the Workday platform, including security groups, and tenant maintenance. Monitors Workday releases, assets and partners in testing updates to ensure continued data integrity and business process operation.
• Governance and Compliance: Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to. Provides assistance to develop and maintain Workday standard operating procedures.
• Reporting and Analytics: Design, create, maintain and support a variety of reports and queries - both standard and custom to provide actionable insights for leadership. Expertise in Workday Composite Reporting, specifically in designing cross-functional dashboards that merge HCM organizational data with Financial ledger data.
• Vendor Integration Management: Develop and maintain vendor integration between Workday and third-party service providers, optimizing integrations (EIBs, Core Connectors, Studio) for maximum performance.
• Technology Transformation: Champion and drive major Workday initiatives, such as semi-annual release testing, and new module implementations from concept to successful deployment.
• Innovation and Improvement: Establish a culture of continuous improvement by actively evaluating new Workday features and emerging technologies (AI/ML within Workday) to enhance business efficiency.
• Training and Support: Develops guidelines, documentation. Provide high-tier technical support to ensure the successful adoption of system changes and best practices.

Benefits

• Competitive compensation
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees