Workday Absence & HCM Senior Analyst

Crowe LLP•Dallas, TX

23h•$69,000 - $136,500•Remote

About The Position

The Talent Platform Optimization Senior Associate will be responsible for supporting the delivery, optimization and maintenance of Workday Absence, Skills Cloud and other areas across Core HCM, including configuration, reporting, projects, new releases, troubleshooting and consulting for solutions that meet and optimize business needs. They will support continuous improvement, advise on new features and execute system changes. In addition, this role will provide support to Talent Solutions with training, requirements, testing documentation and project management support, as needed. They will collaborate with Talent Solutions, IT, Payroll, BU leaders, and external vendors to ensure that Workday is aligned with business needs.

Requirements

Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field (or equivalent experience) required
Minimum two years of experience in Workday Absence and Core HCM configuration required
Requires professionalism: Diplomacy, confidentiality and confidence in dealing with sensitive information
High level of organizational and documentation skills, including great attention to detail and accuracy
Must be self-confident to be able to work and communicate with varying levels of clients
Strong ability to collaborate between teams and cross functional areas
Manages through complexity and deals effectively with change
Proficient with Microsoft Word and PowerPoint, advanced Excel skills
Excellent communication and customer service skills
Professional Services industry experience
Strong analytical and critical thinking skills
Ability to manage multiple time-sensitive projects and prioritize effectively, while focusing on high quality work
Process optimization and technical curiosity oriented
Ability to translate Talent needs into system solutions
Desire to change the status quo, challenge assumptions and embrace ambiguity
Uphold Crowe’s values of Care, Trust, Courage, and Stewardship.
Act ethically and with integrity at all times.

Responsibilities

Responsible for configuring business processes including notifications, condition rules, embedded analytics and sub-processes
Configure and maintain global leave and time off plans, accruals, eligibility rules, waiting periods, carryover rules, and related business processes
Build, revise and test reports, including creating calculated fields, and ensuring data integrity
Manage EIB templates and/or Mass Operations Management solutions
Support Workday release assessments and testing for Absence and other areas as needed and coordinate enabling new features with Talent, IT and Finance
Maintain security groups in support areas, and create new security groups as needed
Configure Docs and mass distribute as needed
Own Absence, Time Off, Skills Cloud and Core HCM (such as I-9, background check, and termination) requests, and priorities, document requests and project status updates
Document business requirements, solution designs and testing plans
Execute research and analysis of best practices and solutions
Complete ad hoc projects and annual initiatives within Workday as needed
Support Absence and HR Compliance teams by recommending technology improvements that automate processes and reduce manual work; identify opportunities to optimize
Partner with Payroll team to ensure absence and time off plans map to appropriate earnings codes, troubleshoot issues and testing
Maintain global annual holiday calendars and create background check packages
Manage Skills Cloud governance and related configuration
Address roadblocks to deliver enhancements aligned with Talent’s strategic vision
Support implementation of new modules, integrations and system enhancements within Workday, understanding any downstream impact to decisions
Help ensure consistent technology adoption across Talent teams and BUs
Manage and build strong stakeholder relationships with the ability to keep stakeholders engaged; responsible and proactive in working toward planned goals and objectives, while connecting the dots across various Talent functions
Collaborate with external vendors to optimize Workday integrations, particularly immigration, background check and I-9 integrations