Work Study Student-Creative Services

Albert Einstein College of Medicine•New York, NY

About The Position

The Work Study Student supports the Creative Services department and serves as a welcoming ambassador for the Albert Einstein College of Medicine brand. The role provides customer service to students, faculty, staff, alumni, and visitors while assisting with merchandise selection, retail operations, and the presentation of the retail environment. The position also supports online and in-store purchase communications, campus events, promotional activities, and pop-up retail locations. Applicants must be current Albert Einstein College of Medicine students eligible for the Federal Work-Study Program and must have completed the 26/27 FAFSA. Previous retail or customer service experience is helpful but not required. The listed annual base salary range is USD $17.00 to $19.00 per hour.

Requirements

  • Be a current Albert Einstein College of Medicine student eligible for the Federal Work-Study Program.
  • Have completed the 26/27 FAFSA (financial aid application).
  • Have strong attention to detail and organizational skills.
  • Be dependable and able to work independently.

Nice To Haves

  • Previous retail or customer service experience.

Responsibilities

  • Provide exceptional customer service to students, faculty, staff, alumni, and visitors.
  • Greet customers and assist with merchandise selection, sizing, product information, and promotional offerings.
  • Assist with customer communications about online and in-store purchases, including pickup coordination.
  • Maintain an organized and visually appealing retail environment in accordance with merchandising and presentation standards.
  • Support product display setup, promotional materials, and seasonal merchandise presentations.
  • Assist with retail operations projects, including merchandise organization and sales floor upkeep.
  • Process retail transactions and support a positive customer experience.
  • Participate in special campus events, promotional activities, and pop-up retail locations.
  • Follow Creative Services and College policies, procedures, and customer service standards.
  • Perform other related duties as assigned.
  • Represent Albert Einstein College of Medicine in a positive, professional, and customer-focused manner.
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