Work Scheduling Intern

American Electric Power•Pulaski, VA

About The Position

The Work Scheduling Intern supports the planning, scheduling, and coordination of distribution line and service work. Under direct supervision, the intern applies business administration principles to analytical studies and assists with projects involving planning, report preparation, and recommendations. The role provides experience with work management processes, customer work requests, scheduling activities, and coordination across internal teams and external partners to help ensure work is completed safely, efficiently, and on schedule.

Requirements

  • Currently pursuing an associate degree in Engineering Technology, Engineering, Construction Management, Project Management, Business, Technology, or a related field.
  • Strong organizational, analytical, communication, and problem-solving skills.
  • Ability to effectively prioritize work and contribute in a team environment.
  • Ability to learn work management, scheduling, and utility-specific systems and processes.
  • A valid driver's license; travel may be required based on assignment location and business needs.
  • Minimum internship duration of 10 weeks.

Nice To Haves

  • Experience with Microsoft Word, Excel, PowerPoint, or similar business applications.

Responsibilities

  • Assist with planning, scheduling, and coordinating distribution line and service work.
  • Support review and coordination of customer work requests and required work prerequisites.
  • Assist with coordinating resources, schedules, customer commitments, and changing priorities.
  • Partner with engineers, service supervisors, construction teams, customers, contractors, inspectors, forestry, metering, and other stakeholders as appropriate.
  • Support schedule adjustments related to workload, weather, resource availability, and other scheduling conflicts.
  • Assist with the coordination of planned customer service outages.
  • Maintain scheduling and work information using applicable work management systems and business applications.
  • Apply analytical, organizational, and problem-solving skills to support scheduling activities.
  • Communicate effectively with internal and external stakeholders and contribute to team goals.
  • Perform assigned work safely and in accordance with company policies and procedures.
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