Work Readiness Supervisor

The Fedcap Group•New York, NY

About The Position

The Work Readiness Supervisor supervises Work Readiness Facilitators and implements and adapts work readiness curriculum. The role oversees assessments of participants’ readiness, aptitude, and skills in Vocational Rehabilitation Services, performs administrative classroom duties, and provides instruction to prepare participants for unsubsidized employment. The position also performs related duties within the employee’s area of expertise, including vocational, computer, and work readiness skills for the agency.

Requirements

  • One year of supervisory or related experience, or an equivalent combination of related education and experience.

Nice To Haves

  • Bachelor’s degree in social work or a related field, such as psychology, vocational rehabilitation, or occupational rehabilitation, from an accredited institution.
  • Bilingual in English and Spanish.

Responsibilities

  • Coordinates teaching schedules, vacations, and other time off for Work Readiness staff.
  • Develops and refines work readiness curriculum in accordance with Fedcap Inc.’s job readiness philosophy and the evolving needs of the program.
  • Assigns and reviews training activities during participants’ initial five-day period in the job readiness program to determine their potential for work.
  • Oversees accurate and timely verbal and written reports to relevant WeCARE staff about participant training progress, hands-on skills, and work behaviors.
  • Instructs participants using established curriculum and course materials through individual and group instructional methods.
  • Maintains complete and accurate daily and weekly participant attendance and punctuality records, test scores, and Facilitator reports for vocational rehabilitation services leadership.
  • Reports urgent participant issues, such as inappropriate behaviors, to appropriate WeCARE staff in a timely manner.
  • Devises and administers participant practical training exercises in classroom and computer lab settings.
  • Communicates program concerns and curriculum revision plans to the Fedcap Assistant Director of Work Readiness and the WeCARE Project Director for budgetary planning; revises curriculum and course objectives as required.
  • Participates in outreach activities to selected groups for potential consumer referrals.
  • Assists in selecting, developing, evaluating, and assigning work responsibilities to Work Readiness Facilitators.
  • Conducts regular performance evaluations and coaching sessions with direct reports.
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