Airport Services -Work Order Coordinator - LAX BHS

Oshkosh•Los Angeles, CA

20h•Onsite

About The Position

Oshkosh AeroTech is seeking a highly organized, dependable, and detail-oriented Work Order Coordinator to support its Airport Services team at LAX. The role supports daily airport operations by monitoring critical airport systems, coordinating maintenance requests, managing work orders, and communicating with maintenance teams, airlines, and airport stakeholders. The coordinator helps ensure operational issues are addressed promptly and airport facilities and equipment continue to operate safely and efficiently. The position’s primary responsibility is system monitoring, alongside coordinating maintenance activities, maintaining accurate records, preparing operational documentation, and supporting continuity during outages or disruptions. The employee must follow company safety policies, operational procedures, and applicable regulations and maintain confidentiality of airport operations information. Duties are not all-inclusive, and additional responsibilities may be assigned based on operational needs.

Requirements

Valid driver's license.
Experience in administrative support, customer service, dispatching, work order coordination, or a related field.
Computer proficiency, including Microsoft Office applications such as Outlook, Word, and Excel.
Ability to obtain and maintain the required airport security clearance and badging.

Nice To Haves

High school diploma, GED, or equivalent experience.
Previous experience working in an airport, aviation, facilities maintenance, or similar operational environment.
Experience using CMMS to create, track, update, and manage work orders.
Experience coordinating maintenance personnel, responding to service requests, and monitoring equipment or system performance.
Ability to interpret operational reports, identify discrepancies, and maintain accurate documentation.
Strong problem-solving skills and ability to respond effectively to urgent operational issues and changing priorities.
Excellent customer service and interpersonal skills, with the ability to communicate effectively with airlines, airport personnel, and maintenance teams.

Responsibilities

Receive, document, and maintain accurate records of service requests, operational inquiries, and information calls.
Coordinate and dispatch maintenance personnel to respond to equipment malfunctions, system alerts, alarms, faults, outages, and service requests.
Maintain an understanding of airport system layouts, equipment functionality, and associated controls.
Enter, update, track, and maintain work orders and maintenance records in the Computerized Maintenance Management System (CMMS).
Generate, review, process, and distribute work orders, operational reports, and other required documentation.
Prepare discrepancy reports for major incidents or equipment failures that affect airport operations.
Support contingency plans and emergency procedures during outages, equipment malfunctions, or other operational disruptions.
Coordinate backup and fallback procedures to help maintain continuity of airport operations.
Assist Supervisors and Site Managers with operational reports, system-performance tracking, and identification of maintenance trends while keeping system monitoring as the primary responsibility.
Follow emergency communication protocols, including notifying airport tenants and other stakeholders when required.
Maintain accurate records and confidentiality of airport operations information.
Maintain a clean, organized, and safe work environment.
Follow company safety policies, operational procedures, and applicable regulations.
Collaborate with maintenance teams, airport personnel, and stakeholders in a diverse and multicultural work environment.