Airport Services -Work Order Coordinator - LAX BHS
About The Position
Oshkosh AeroTech is seeking a highly organized, dependable, and detail-oriented Work Order Coordinator for its Airport Services team. The role supports daily airport operations by monitoring critical airport systems, coordinating maintenance requests, managing work orders, and communicating with maintenance teams, airlines, and airport stakeholders. The coordinator helps ensure operational issues are addressed promptly and airport facilities and equipment continue to run safely and efficiently. The position monitors airport operations, coordinates maintenance activities, supports communication between stakeholders and maintenance personnel, and maintains accurate work-order and operational records. It also supports reporting, emergency procedures, and continuity of airport operations. Duties may vary based on operational needs and are not limited to those listed.
Requirements
- Valid driver's license.
- Experience in administrative support, customer service, dispatching, work order coordination, or a related field.
- Computer proficiency, including Microsoft Office applications such as Outlook, Word, and Excel.
- Ability to obtain and maintain required airport security clearance and badging.
Nice To Haves
- High school diploma, GED, or equivalent experience.
- Previous experience in an airport, aviation, facilities maintenance, or similar operational environment.
- Experience using CMMS to create, track, update, and manage work orders.
- Experience coordinating maintenance personnel, responding to service requests, and monitoring equipment or system performance.
- Ability to interpret operational reports, identify discrepancies, and maintain accurate documentation.
- Strong problem-solving skills and the ability to respond effectively to urgent operational issues and changing priorities.
- Excellent customer service and interpersonal skills, including the ability to communicate effectively with airlines, airport personnel, and maintenance teams.
Responsibilities
- Receive, document, and maintain accurate records of service requests, operational inquiries, and information calls.
- Coordinate and dispatch maintenance personnel to address equipment malfunctions, system alerts, alarms, faults, outages, and service requests.
- Maintain an understanding of airport system layouts, equipment functionality, and associated controls.
- Enter, update, track, and maintain work orders and maintenance records in the Computerized Maintenance Management System (CMMS).
- Generate, review, process, and distribute work orders, operational reports, and other required documentation.
- Prepare discrepancy reports for major incidents or equipment failures that affect airport operations.
- Support contingency plans and emergency procedures during outages, equipment malfunctions, and other operational disruptions.
- Coordinate backup and fallback procedures to help maintain operational continuity.
- Assist Supervisors and Site Managers with operational reports, system-performance tracking, and maintenance-trend identification while prioritizing system monitoring.
- Follow emergency communication protocols, including notifying airport tenants and other stakeholders when required.
- Maintain accurate records and protect the confidentiality of airport operations information.
- Maintain a clean, organized, and safe work environment.
- Follow company safety policies, operational procedures, and applicable regulations.
- Collaborate with maintenance teams, airport personnel, and stakeholders in a diverse and multicultural work environment.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k)
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
