Work Management Technician

Pike Corporation • Greenville, SC

13h

About The Position

The Work Management Technician works with a major customer during implementation of a new work management system, helping employees become proficient in their specific vertical roles and understand the overall needs of the Company. The role may suit people with backgrounds in business, systems, leadership, human resources, development, or education. The position involves organizing work and project information, supporting field employees, and coordinating with customer system specialists. The job description notes that employees may also perform other related duties as needed to meet the organization's ongoing needs.

Requirements

• High school diploma or GED.
• Familiarity with work management systems or processes.
• Ability to plan, multitask, and manage time effectively.
• Strong written and verbal communication skills.
• Familiarity with Microsoft Office.

Responsibilities

• Identify new work in the customer’s online Work Management System.
• Process work packets to create actionable projects for field employees.
• Gather and disseminate locate information for underground utility lines.
• Distribute information to the field to help facilitate their work.
• Update project information and status in the work management system.
• Submit and track service requests with the system.
• Report project status information to project supervisors.
• Maintain schedules for field crews and advocate for them.
• Interface with the customer’s Work Management System specialists.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED