Social Work Supervisor - Care Management
About The Position
The Social Work Supervisor assists with managing the daily operations of Care Management under general supervision, helping ensure patients with acute and chronic conditions receive high-quality care and staff have a supportive environment. The supervisor helps ensure compliance with site and departmental policies and procedures; orients and onboards new staff; provides performance counseling and problem-solving; and assists department leadership with staffing, budgeting, and planning and administering patient-care programs. The role works collaboratively with department leadership, providers, community partners, and Legacy physicians and staff to develop and achieve program objectives. The supervisor serves as a staff role model and resource, represents the Care Management team at leadership meetings, and provides clinical supervision to social work associates working toward advanced-practice clinical licensure. Department staff include social workers and may also include crisis intervention specialists, resource specialists, and/or intake specialists, depending on assignment. The position requires broad knowledge of social work principles and their application, including understanding the normal aging process, changes associated with chronic illness, and the needs of patients with chronic illness. The supervisor uses problem-solving skills to address complex situations, works with community organizations to access patient resources, and demonstrates strong interpersonal, organizational, and communication skills. Keyboard skills and the ability to navigate electronic systems applicable to the job are also needed. The role is based at Legacy Salmon Creek Medical Center in Southwest Washington. A cover letter demonstrating relevant skills, experience, and interest is strongly preferred.
Requirements
- Master of Social Work degree from an accredited School of Social Work.
- Three years of work experience, including two years of post-licensure practice experience to provide clinical supervision.
- At least one year of experience in Care Management, Behavioral Health, or Social Services.
- Licensed Clinical Social Worker (LCSW) required for employees performing the job in Oregon.
- Licensed Independent Clinical Social Worker (LICSW) required for employees performing the job in Washington.
- Broad knowledge of social work principles and ability to apply them, including knowledge of the normal aging process, changes related to chronic illness, and the needs of patients with chronic illness.
- Demonstrated problem-solving skills and ability to deal effectively with complex situations.
- Skill working with community organizations to access resources for patients.
- Strong interpersonal skills, including the ability to build and facilitate teams, embrace change, problem-solve, and handle multiple priorities.
- Excellent organizational skills and oral and written communication skills for effective interaction with staff, providers, and department leadership.
- Keyboard skills and ability to navigate electronic systems applicable to job functions.
Nice To Haves
- One year of supervisor or lead experience in care management or social services.
- A cover letter demonstrating pertinent skills, experience, and interest in the position is strongly preferred.
Responsibilities
- Assist in managing the daily operations of Care Management functions.
- Ensure compliance with site and departmental policies and procedures.
- Orient and onboard new staff.
- Provide performance counseling and problem-solving.
- Assist department leadership with staffing and budgeting.
- Assist with planning and administering programs relating to patient care.
- Collaborate with department leadership, providers, community partners, and Legacy physicians and staff to develop and achieve program objectives.
- Serve as a role model and resource for staff.
- Provide clinical supervision to social work associates working toward advanced-practice clinical licensure.
- Represent the Care Management team at leadership meetings.
- Follow guidelines set forth in Legacy’s Values in Action.
Benefits
- Comprehensive medical, dental, and vision care plans.
- Competitive Annual Paid Leave (APL) allotment for new employees, with 40 hours front-loaded at hire.
- Free employee parking at Salmon Creek Medical Center.
- Retirement plan with employer match and contributions.
- Life insurance automatically provided at no cost to the employee.
- Employee Assistance Program (EAP).
- Flexible Spending Accounts.
- Employee discounts, including Nike, Adidas, LA Fitness, and Kindercare.
- Shift differentials: evening $2.50 per hour, night $4.30 per hour, and weekend $3.00 per hour.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
