Work/Life Specialist

Air Education and Training Command•Fort Sam Houston, TX

About The Position

The Work/Life Specialist plans, implements, administers, and provides counseling on Airman and Family Readiness Center (A&FRC) career, transition, relocation, family, and other work/life services and activities for military members, retirees, Department of Defense civilian members, and their families. The role assesses individual and family needs and provides continuing services to eligible populations; helps deliver installation work/life services responsive to community needs; conducts marketing and public relations campaigns to inform target populations; and ensures technology-based resources are available to maximize customer access to services across life-cycle needs.

Requirements

One year of specialized experience equivalent to the GS-07 grade level in the Federal service, including knowledge of social services delivery systems and social or behavioral science concepts, principles, and theories to assess client needs and concerns and help clients understand how behavior patterns and attitudes affect career, transition, relocation, and family situations and identify abilities, capacities, interests, and goals; OR
Two years of progressively higher-level graduate education leading to a master's degree, or a master's or equivalent graduate degree, in behavioral or social sciences that demonstrates the knowledge, skills, and abilities necessary for the position; OR
A combination of qualifying specialized experience and at least one year of progressively higher-level graduate education that does not yet amount to a master's or equivalent graduate degree.
Submit copies of transcripts when using education to qualify; transcripts must be verified before appointment when qualification is based on education alone or in combination with experience.
Merit promotion applicants must meet applicable time-in-grade requirements; one year at the GS-07 level is required for the GS-09 level when TIG applies.
Knowledge of social services delivery systems and concepts, principles, theories, and practices relating to one or more social or behavioral science fields.
Knowledge of personal financial management practices and techniques to provide clients with appropriate financial data and practical financial skills.
Skill in conducting interviews to determine the nature and extent of concerns, help develop goals and plans, and identify appropriate referrals or options.
Skill in establishing and maintaining effective working relationships with individuals, families, program representatives, and officials using tact and diplomacy.
Ability to communicate effectively orally and in writing.
U.S. citizenship is required.
Males must be registered for Selective Service, if applicable.
Complete the initial online questionnaire and any additional assessments.
All federal employees are required to have direct deposit.
Clearly identify duties and responsibilities and total hours per week for each part-time or unpaid position for which experience credit is sought.

Responsibilities

Assess individual and family needs and provide continuing work/life services to eligible populations.
Participate in implementing, maintaining, and providing installation work/life services that meet community needs.
Conduct and implement marketing and public relations campaigns to inform target populations about services and activities.
Ensure technology-based resources are available to maximize customer access to resources for life-cycle needs.
Plan, implement, and administer career, transition, relocation, family, and other work/life services and activities.
Counsel eligible customers on work/life services and needs.