Work From Home Client Enrollment Advisor
About The Position
This opportunity combines client service, benefits education, relationship building, and structured leadership development. You'll begin by working directly with clients who have requested information about available benefits while developing the communication, business, coaching, and leadership skills needed for future management opportunities. AO operates within the American Income Division of Globe Life and serves working families, union members, associations, veterans, and their families. Our representatives help clients understand supplemental benefits and financial protection options while providing professional, ongoing service and support. Since 2020, our organization has operated in a fully virtual environment, allowing representatives to work from home while remaining connected through technology, structured training, mentorship, and team collaboration. Our culture emphasizes integrity, accountability, professional development, client service, and performance-based advancement.
Requirements
- Be at least 18 years of age
- Be legally authorized to work in the United States
- Be physically located within the United States
- Have access to a computer or laptop
- Maintain reliable high-speed internet
- Have webcam and microphone capability
- Maintain a quiet, professional workspace
- Be comfortable communicating with clients through Zoom and phone
- Be willing to participate in required training and professional development
- Be willing and able to obtain the appropriate state insurance license
Nice To Haves
- Customer Service
- Client Relations
- Sales
- Retail
- Hospitality
- Healthcare
- Education
- Administrative Support
- Account Management
- Team Leadership
- Management
- Military Service
- Previous leadership, management, or insurance experience
Responsibilities
- Meet with clients virtually through Zoom and phone appointments
- Connect with clients who have requested information regarding available benefits
- Identify client needs through thoughtful, professional conversations
- Explain supplemental benefit and coverage options clearly
- Answer questions and provide personalized guidance
- Assist clients throughout the application and enrollment process
- Provide ongoing service and follow-up
- Maintain accurate client records and documentation
- Build long-term relationships through trust, integrity, and exceptional service
- Participate in structured leadership training
- Receive ongoing coaching and mentorship from experienced leaders
- Develop communication, presentation, and problem-solving skills
- Learn coaching and team-development fundamentals
- Strengthen organization, time management, and accountability
- Collaborate with team members on performance and client-service goals
- Learn virtual business systems and operational best practices
- Prepare for future training, mentorship, and management responsibilities
Benefits
- Medical reimbursement program
- Company-supported life insurance
- Residual income opportunities
- Leadership development programs
- Professional conferences and leadership events
- Company-sponsored incentive travel
- Performance recognition and contests
- Modern virtual technology and business tools
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
