Work From Home Client Enrollment Advisor

AIL • Cincinnati, OH

1d • Remote

About The Position

Globe Life AO is hiring Remote Client Success Specialists to join our expanding team. In this fully remote role, you'll work with current and prospective clients through scheduled Zoom and phone appointments, providing exceptional customer service while helping working families understand their life, accident, and supplemental health insurance benefits. Whether you're beginning a new career or bringing experience in customer service, healthcare, retail, hospitality, banking, administration, or sales, we'll provide the training, mentorship, and support you need to succeed.

Requirements

• Strong communication and relationship-building skills.
• Customer-focused mindset with a passion for helping others.
• Positive attitude and willingness to learn.
• Self-motivated, dependable, and organized.
• Comfortable working independently in a remote environment.
• Basic computer proficiency and reliable high-speed internet.
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Nice To Haves

• Experience in customer service, retail, hospitality, healthcare, banking, education, military, administration, client success, or sales is welcomed—but not required.

Responsibilities

• Meet with clients virtually using Zoom and phone.
• Guide new clients through the enrollment process.
• Explain life, accident, and supplemental health insurance benefit options.
• Recommend personalized coverage solutions based on each client's needs.
• Answer client questions and provide exceptional ongoing support.
• Conduct policy reviews and assist clients with updates as their needs change.
• Build long-term client relationships through trust, communication, and outstanding service.
• Maintain accurate client documentation while following company and state compliance requirements.
• Participate in weekly coaching, mentorship, and leadership development.

Benefits

• Health Insurance Reimbursement
• Company-Paid Life Insurance
• Residual Income Opportunities
• Leadership Development
• Career Advancement
• OPEIU Local 277 Union Representation (where applicable)
• Top performers may qualify for company-sponsored leadership conferences, incentive trips, recognition programs, and team events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed