Wonderful College Scholar Summer Internship, IT
About The Position
From farm to table, The Wonderful Company is a privately held $6 billion company committed to offering high-quality, healthy, and iconic brands such as Wonderful Pistachios, Wonderful Halos, FIJI Water, and POM Wonderful. We're looking to make the world a healthier place through an uncompromising commitment to the well-being of our consumers, communities, and employees. Kick-start your IT career with hands-on experience at The Wonderful Company. We are seeking a motivated and tech-savvy summer intern to join our Desktop Support team, where you’ll gain real-world exposure to enterprise IT operations in a fast-paced, collaborative environment. Reporting to the Sr. Manager, IT Services, this internship offers the opportunity to build foundational technical skills, support employees across the organization, and explore what a future in Information Technology can look like.
Requirements
- Hands on working knowledge of Windows OS, old, new and current versions.
- Previous experience deploying, upgrading and repairing PC and Server hardware.
- Excellent oral and written communication customer service skills required.
- Ability to interact with VIP users to troubleshoot and quickly find solution to problems.
- Demonstrated ability to diagnose, repair and solve hardware and software issues for Desktops, network & telecom devices, mobile devices, printers software and hardware related problems.
- Excellent time management/planning, problem solving, and troubleshooting skills are required.
- Self-motivated and self-directed, works well with minimum supervision.
- Strong communication, problem solving, managerial and organizational skills.
Nice To Haves
- MSSC Service Manager Experience a plus, but not required.
Responsibilities
- Provide day to day help desk support for all employees
- Manage new employee hire and termination forms and procedures as related to I.T.
- Utilize the IT helpdesk system, and accurately document all requests and resolutions, MSSC Service Manager Experience a plus, but not required.
- Deploy and manage iOS and Android devices such as iPhones, iPads and Samsung Galaxy devices.
- Manage workstation upgrades and repair for existing employees
- Provide troubleshooting, and manage service calls for printers & copiers locally and remotely
- Provide network connection troubleshooting
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
Number of Employees
251-500 employees
