Womens Program Recovery Case Manager

MIDNIGHT MISSION•Los Angeles, CA

1d•$21 - $22•Onsite

About The Position

The Women’s Program Recovery Case Manager supports the long-term recovery and empowerment of women in The Midnight Mission’s residential program. The position integrates trauma-informed care, harm reduction principles, and evidence-based 12-step facilitation to promote healing, stability, and purpose for women with substance use disorders. It requires an understanding of gender-responsive addiction treatment and a commitment to helping women build self-efficacy and safety following experiences of trauma, abuse, or homelessness. The case manager provides trauma-informed assessment and individualized case management, facilitates recovery programming and groups, coordinates referrals and advocacy, and collaborates with program, clinical, and peer-support staff. The role also handles intake and orientation, documentation and compliance, and health education. The position is based at The Midnight Mission in Los Angeles, California, and is full-time.

Requirements

High school diploma or equivalent required.
Current RADT certification.
At least 2 years of experience in addiction recovery, case management, or trauma-informed care.
Deep understanding of gender-responsive addiction recovery and trauma-informed care principles, including SAMHSA and CCAPP guidance.
Working knowledge of the 12-step philosophy and recovery community resources.
Strong emotional intelligence, patience, and ability to support others without judgment.
Crisis de-escalation and conflict mediation skills.
Excellent verbal, written, and interpersonal communication skills.
Ability to maintain confidentiality, clear boundaries, and cultural responsiveness.
Ability to use Microsoft Office and case-management systems; HMIS experience is preferred.
Ability to sit, stand, walk, bend, and lift up to 20 pounds.
Ability to navigate indoor and outdoor environments in residential and outreach settings.
Any combination of academic education, professional training, or work experience that demonstrates the ability to perform the duties may qualify.

Nice To Haves

Associate’s or bachelor’s degree in Human Services, Psychology, or a related field.
CADC I or II certification.
Prior experience working with women, survivors of violence, and people with co-occurring disorders.
Bilingual Spanish skills.

Responsibilities

Build trusting, respectful, and empowering relationships with participants using empathy, cultural humility, and psychological safety.
Complete strength-based, trauma-informed biopsychosocial assessments, considering gender-based violence, parenting, complex trauma, and co-occurring disorders.
Develop and monitor Individualized Service Plans that integrate recovery, housing, health, and personal growth goals.
Conduct regular individual case-management sessions focused on healing, resilience, relapse prevention, and accountability.
Use motivational interviewing, reflective listening, and harm-reduction strategies in participant engagement.
Help participants access onsite and community 12-step programming and build recovery networks.
Support participants in exploring personal values, spiritual growth, and autonomy within the 12-step model, and in building routines that support abstinence and reduce relapse risk.
Collaborate with sponsors, peer-support staff, and clinicians to provide holistic support.
Provide warm hand-offs and referrals to mental health treatment, domestic violence support, childcare, legal aid, medical care, and other community services.
Help participants navigate systems such as CalWORKs, courts, immigration, and child reunification.
Participate in interdisciplinary team meetings and advocate for participants across systems of care.
Help cultivate a program culture centered on emotional safety, dignity, consent, and choice.
Co-facilitate psychoeducational groups on recovery, empowerment, boundaries, parenting, and wellness.
Uphold program rules consistently and compassionately, and help participants repair ruptures and reflect on triggers.
Contribute to continuous program improvement through feedback, documentation, and collaboration with supervisors.
Maintain timely and accurate records in HMIS and internal databases; document progress, challenges, and outcomes in accordance with funding and compliance requirements.
Prepare incident reports, case notes, assessments, and monthly reports as needed.
Design and facilitate trauma-informed, evidence-based recovery groups on self-awareness, relapse prevention, emotional regulation, and long-term healing.
Provide women-focused health education on nutrition, sexual health, stress management, boundaries, and healthy relationships.
Use curricula aligned with best practices from SAMHSA, CCAPP, and feminist-informed care frameworks.
Foster emotionally safe and inclusive groups, adapt content to diverse learning needs and backgrounds, and center participant voice, autonomy, and lived experience.
Welcome new participants and conduct trauma-informed screenings and comprehensive entry assessments.
Collaborate with clinical and program staff to determine appropriate levels of care and address immediate needs, including medical referrals, crisis intervention, and hygiene needs.
Explain program structure, expectations, and participant rights accessibly; guide participants through intake paperwork and explain consents, confidentiality, and available supports.
Introduce participants to the community through an intentional welcome process and establish initial Individualized Service Plans in partnership with them.