Women's Health Supervisor

Essen Medical Associates•New York, NY

1d•$70,000 - $75,000

About The Position

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents. Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it. We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community. The Women's Health Supervisor is responsible for supporting the daily operations of the Women's Health Department and providing direct oversight to clinical and administrative staff. This role ensures efficient clinic flow, maintains operational standards, and promotes an exceptional patient experience.

Requirements

High School Diploma or equivalent required
Minimum of three years of healthcare experience required

Nice To Haves

Associate's degree preferred
Previous supervisory experience preferred
Women's Health, OB/GYN, or ambulatory care experience preferred

Responsibilities

Provide day-to-day support and guidance to Medical Assistants, Front Desk staff, and ancillary personnel.
Coordinate staffing assignments and arrange coverage as needed to support continuity of patient care.
Maintain employee timecards and ensure accurate submission of payroll-related information.
Manage staff PTO requests and coordinate schedules to ensure appropriate coverage across Women's Health locations.
Assist with training and onboarding of new employees.
Serve as a resource to staff regarding departmental workflows and best practices.
Foster a positive and collaborative work environment.
Address staff concerns and escalate issues to leadership when appropriate.
Maintain inventory and oversee the ordering and distribution of clinical and office supplies across multiple Women's Health sites.
Ensure examination rooms are appropriately stocked, maintained, and operational across all Women's Health sites.
Promote and maintain compliance with infection control, safety, and organizational policies across all Women's Health locations.
Promote exceptional customer service and patient satisfaction.
Address patient concerns and facilitate timely resolution.
Support quality and regulatory initiatives.
Participate in departmental projects and initiatives as assigned.