Fish Center Women's Health Nurse BWH

Mass General Brigham•Brookline, MA

1d•$42 - $106•Onsite

About The Position

The Registered Nurse is a Massachusetts-registered professional nurse accountable for planning and providing patient care in accordance with Nursing Standards of Care and the Nursing Department's Clinical Practice Manual. The nurse uses initiative, knowledge, and clinical skills to care for patients with complex needs and assumes responsibility for assessment, care planning, implementation, and evaluation. The position reports directly to a designated nurse manager or supervisor. The Staff Nurse provides nursing support and care in the ambulatory practice setting of the Fish Center for Women’s Health, a multispecialty clinic at 850 Boylston Street in Chestnut Hill. The role provides triage and general nursing support across a broad range of specialties, coordinates care and communication among patients, clinicians, and referring providers, and helps ensure patients are seen in a timely manner. Work takes place onsite in a normal office setting and involves extended sitting and fast-paced, phone-based care. The position is a 40-hour variable rotating shift, mostly days, and includes a weekend rotation under the MNA contract.

Requirements

Graduate of an approved school of nursing.
Current Massachusetts nursing registration.
A Bachelor of Science in Nursing is required for newly licensed nurses.
At least 2 years of recent clinical nursing experience, within the past 12 months, in an ambulatory clinic or practice setting and/or emergency room; experience only in an ambulatory procedural area is insufficient.
Experience providing in-person triage and direct care for acute and chronic conditions in an ambulatory outpatient setting, urgent care, or emergency department.
Ability to demonstrate basic analytic thinking, observational skills, and prioritization when caring for a group of patients.
Ability to function under stress and demonstrate effective interpersonal and communication skills.
Ability to apply hospital standards concerning service, teamwork, communication, respect for others, and time and priority management.
Obtain ANCC specialty certification within 2 years.
Ability to work a weekend rotation per the MNA contract.

Nice To Haves

Experience with telephone triage and telephone-based clinical assessment techniques, including assessing symptom severity, communicating urgent needs to a licensed independent practitioner, referring patients to appropriate care settings, documenting interventions and individualized plans, educating patients and families, interpreting preliminary data, providing home-care advice and follow-up, making prompt and calm decisions in emergencies, and maintaining continuity of care.
Ambulatory nursing experience delivering care related to endocrinology, gynecology, or menopause.
Triage experience in cardiology or gastroenterology.
Triage experience in infectious disease, renal medicine, sleep medicine, hematology, or neurology.
Experience with team-based care.
Membership in professional organizations is recommended.
Nursing certification in Ambulatory Care or an ambulatory specialty area.

Responsibilities

Provide nursing support and care to patients in the Fish Center for Women’s Health ambulatory practice.
Triage patients across gynecology, menopause, endocrinology, cardiology, gastroenterology, infectious disease, renal medicine, neurology, hematology, and sleep medicine.
Ensure ambulatory patients are seen promptly by appropriate clinicians and coordinate care and communication with patients and referring providers.
Provide clinical telephone triage, particularly for urgent clinical situations, and general nursing support across the practice.
Maintain familiarity with department activity and work closely with clinicians and support staff to facilitate appropriate triage, communication, and scheduling.
Participate in departmental and organizational quality management or quality improvement projects as directed by leadership.
Use the electronic medical record proficiently and document clearly, completely, concisely, and in SBAR format when appropriate.
Prepare, perform, and document coordination of clinical care, including assisting with medication questions, delivering laboratory results, and providing patient education as needed or requested.
Collaborate with colleagues to provide excellent care to patients and families in the safest environment.
Perform other duties as assigned by the supervising physician or leadership team.
Work a weekend rotation per the MNA contract.