About The Position

The Women's Health Educator assesses women's health education needs, presents appropriate educational materials, and evaluates program activities to support a quality women's health education program. The role includes educating patients and community groups about women's health, assessing understanding and further instruction needs, documenting translation and education activities, and assisting with related clinical duties. The educator also supports community health events, responds to patient concerns, maintains relationships across the health community, keeps educational materials current, and stays informed about developments and applicable requirements in healthcare.

Requirements

  • Minimum Associate's degree.
  • Two years of experience in health education or community outreach programs, unless waived under the stated equivalent-education provision.
  • Bilingual in English and Spanish.
  • Successfully complete and pass the Parkland Health approved Qualified Bilingual Test before employment.
  • Successfully pass the WISH Women's Health Education Curriculum course and exam during the first six months of employment.
  • Ability to communicate effectively with all levels of staff and management.
  • Working knowledge of training methods and techniques, including group facilitation.
  • Excellent writing, communication, and public speaking skills.
  • Knowledge and skill in working with a diverse population.
  • Organized, detail-oriented, and able to work independently.
  • Ability to demonstrate patient-centered and patient-valued behaviors.

Responsibilities

  • Assist with evaluating patient educational needs and present information and materials to promote health awareness and good health practices.
  • Review medical records, schedule appointments, enter charges, and perform other related clinical duties as necessary.
  • Assess patients' understanding and determine the need for further instruction; document translation and education activities as indicated.
  • Assist with health education events by providing training and public speaking on women's health topics.
  • Investigate, communicate, and mediate medical and other patient concerns with appropriate persons; provide emotional support to clients as indicated.
  • Maintain positive working relationships with management, vendors, community agencies, schools, other health educators, and healthcare personnel.
  • Periodically evaluate and update literature and materials to ensure current information is shared with patients and staff.
  • Keep abreast of developments and trends in medicine and healthcare for the assigned patient population through professional learning and participation, and apply relevant knowledge to work practices.
  • Identify opportunities to improve work processes and customer satisfaction; make recommendations to the supervisor, implement changes, and monitor results as appropriate.
  • Maintain knowledge of applicable healthcare rules, regulations, policies, laws, guidelines, and program requirements; develop effective internal controls and seek guidance as necessary.
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