Wireless Retail Sales Associate

Your Wireless Inc.•West Nyack, NY

2d•$30•Onsite

About The Position

Your Wireless is hiring a full-time Verizon Wireless Retail Sales Associate for its retail team. The associate works directly with customers to provide a strong customer experience, explain Verizon products and services, and guide customers through selecting and purchasing them. The role includes meeting sales goals, handling customer situations, supporting store leadership, completing required training, and developing skills for potential career advancement. The position requires a flexible schedule, including evenings, weekends, and holidays, and travel to locations within the assigned district as business needs dictate. Your Wireless is described as the largest minority-owned Verizon Authorized Retailer, with more than 200 stores across 17 states and over 400 employees. The company emphasizes an employee-first, diverse culture and a customer experience centered on simplicity.

Requirements

At least 1 year of experience in a similar retail role; wireless retail experience, preferably with Verizon Wireless or another wireless business, is preferred.
Proof of achievement in prior sales and customer service roles.
Enthusiasm for retail, wireless technology and products, and customer service.
Ability to travel to locations within the assigned district as business needs dictate.
Strong communication and interpersonal skills.
Self-motivated and goal-oriented.
Strong attention to detail and accuracy.
Ability to work evenings, weekends, and holidays with a flexible schedule.
Must be at least 18 years old and able to provide proof of U.S. work eligibility.

Nice To Haves

High school diploma or equivalent is preferred.
Experience with Verizon Wireless or another wireless business.

Responsibilities

Create an ideal customer experience for each customer.
Assist new and existing customers throughout the sales process.
Educate customers about the Verizon products and services offered.
Produce sufficient sales to meet and exceed company and location production standards.
Handle customer situations as trained to satisfy customers’ needs.
Assist the Store Manager and Assistant Manager with tasks assigned individually or to the team.
Complete required training as directed by Your Wireless and Verizon Wireless.
Set an example of personal and professional conduct for employees and others.
Develop professional skills to take on additional responsibilities and pursue career advancement opportunities.

Benefits

Strong base pay and an uncapped commission schedule.
Flexible work schedule.
401(k) savings program.
Healthcare program.
Paid personal time off: 5 days in year 1, 10 days in year 2, and 15 days in year 4 and beyond.
Employee discounts on Verizon Wireless service.
Employee discounts on devices and accessories.
Fun working atmosphere.
Opportunities to grow within the company.
Prizes and trips through sales contests throughout the year.