Wireless Retail Assistant Store Leader

Blue Link Wireless an Authorized Retailer of AT&TAliso Viejo, CA
Onsite

About The Position

Blue Link Wireless is one of the fastest-growing AT&T Authorized Retailers, seeking to expand its team. Retail Assistant Store Managers are crucial to the customer experience, representing Blue Link Wireless and the AT&T brand. They support the sales team by demonstrating products and services, creating personalized solutions for customers, and leading by example. The company offers competitive compensation, benefits, and growth opportunities, with top performers potentially earning over $80,000 annually and having opportunities for promotion to Store Leader within a year. Commissions are based on sales and performance goals, with no cap.

Requirements

  • 2+ years of retail wireless sales experience or equivalent experience in a retail setting as a key holder or shift leader with consistent attainment of sales quota and objectives.
  • Growth oriented with a desire to lead others in the sales process to achieve targets and goals.
  • Demonstrated success in the sales process and demonstrated success and love teaching others how to use and sell wireless technology and services.
  • Desire to exceed customer expectations.
  • Ability to work evenings, weekends, and/or holidays as reflected on a published and approved schedule.

Nice To Haves

  • Bilingual preferred in some markets, but not required.

Responsibilities

  • Assisting Store Leader in the daily operations of an AT&T Authorized Retail Store.
  • Acting Store Leader while on shift and when Store Leader is not present.
  • Staying current with the latest data/entertainment technology and devices, such as Wi-Fi, data devices, and TV entertainment tools.
  • Achieving monthly goals and objectives.
  • Fostering a positive store culture for employees and customers.
  • Assisting Store Leader in maintaining adequate inventory levels.
  • Assisting in completing accounting and paperwork associated with cash receipts, pricing, and conducting physical inventories.
  • Assisting in maintaining training requirements for yourself and your team.
  • Resolving customer issues.
  • Maintaining strong knowledge of all products, accessories, pricing plans, promotions, and service features.
  • Work side by side with the store manager.
  • Assist with leading, coaching, and motivating your team of successful AT&T Wireless Sales Professionals.
  • Ensure all operational practices meet the standards of both AT&T Wireless and Blue Link Wireless while training to become a Store Manager.

Benefits

  • Highly competitive base rate
  • Eligible for overtime pay
  • Commissions on every sale with no commissions cap
  • Company paid training
  • 50% discount on AT&T service for up to 10 lines
  • Employee discounts on accessories and equipment
  • Sales contests and spiffs
  • Up to $75.00 in AT&T clothing vouchers
  • $200.00 bonus for every person you refer that successfully works through the 120 day Blue Link Wireless New Hire period
  • Generous Benefits package including a 401K program
  • Amazing medical plans
  • Dental coverage
  • Vision coverage
  • Life and AD&D company paid for those on the medical plan
  • Voluntary supplemental Life and AD&D for you and your family
  • Voluntary short-term disability
  • Voluntary long-term disability
  • Access to the Alliance Protect Plan (includes 24/7 doctor access via tele-doc, global emergency services like prescription services, medical consultation, emergency medical evacuation, emergency roadside assistance and much more)
  • Excellent career development and growth opportunities
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