Wireless Retail Store Manager

Blue Link Wireless an Authorized Retailer of AT&T•Loyalsock Township, PA

1d•Onsite

About The Position

Blue Link Wireless, an AT&T Authorized Retailer, is one of the fastest-growing in the country, expanding to over 220 locations in 21 states in its first year. The company's mission is to inspire and enable seamless connections for families, strengthen business networks, and provide access to premium entertainment, focusing on providing the easiest and most secure connection. Success is defined by building loyal bonds with customers, team members, partners, and communities. This position offers a rewarding, long-term career path with investment in performance and growth. Employees receive outstanding benefits, professional training, and leadership development programs. The performance-driven commission and bonus structure allows for significant earning potential, with some team members earning near six-figures. The role involves representing a global leader in communications within a fast-growing industry, building community connections, and working in a beautifully designed retail environment. The full-time schedule is designed for work-life harmony, balancing customer interaction with earning goals. As a Retail Store Manager, you will receive a great base pay, overtime potential, unlimited commission opportunities, potential for store bonuses, discounts on products and services, and comprehensive health benefits including medical, dental, vision, and disability insurance, PTO, and a 401(k) plan. Managers benefit from a balanced work schedule, a supportive team atmosphere with leaders who value feedback and personal/professional goals, and a commitment to a great work environment. Industry-leading paid training, including full AT&T systems and product training, along with Blue Link University courses, are provided for career development. The retail stores are clean, well-kept, stocked with the latest wireless technology, and feature state-of-the-art POS and activation systems, often new or freshly remodeled, with convenient break rooms and dining areas. Blue Link Wireless is committed to preparing, developing, supporting, welcoming, and rewarding its team members, ensuring clarity in vision and opportunities for advancement.

Requirements

Three or more years of sales and/or customer experience in telecommunications or related industry with consistent attainment of sales quota and objectives
Possess excellent interpersonal, communication and leadership skills
Ability to expertly use and teach others to use wireless technology and services
Thrive in a fast-paced and competitive environment
Well-developed planning, analytical and problem-solving skills
Familiarity with wireless terminology, industry trends, and wireless retail systems
Ability to collaborate with key stakeholders on initiatives beyond store walls
Strategic perspective and the ability to champion change
Inspiring your team through high performance, collaboration, and teamwork
Utilizing professional expertise to solve problems and analyze issues
Taking initiative and striving and creating results
Possess a competitive spirit and desire to meet and exceed sales goals
Speak effectively before customers or Team Members of the organization whether individually or in groups
Knowledge of principles and processes for providing customer service, including but not limited to, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Effectively interact with all levels of organizational staff and company personnel
Excellent presentation/facilitation, organizational, analytical, interpersonal, written/oral communication, and customer service skills
Accept and implement verbal and written feedback

Nice To Haves

Two plus years of retail wireless management experience preferred
A passion for sales in the wireless industry
A belief that you deserve more than what you are earning today
A relentless desire to work around obstacles to achieve your goals
A positive attitude that will inspire others around you!
A passion for developing your own team into top performers and leading them to success!
A desire to have the opportunity to grow in your career at Blue Link Wireless. There are no limits to career growth based on performance

Responsibilities

Develop your own team into top performers and lead them to success
Inspire your team through high performance, collaboration, and teamwork
Utilize professional expertise to solve problems and analyze issues
Take initiative and strive to create results
Meet and exceed sales goals
Speak effectively before customers or Team Members of the organization whether individually or in groups
Provide excellent customer service, including customer needs assessment, meeting quality standards, and evaluating customer satisfaction
Effectively interact with all levels of organizational staff and company personnel
Expertly use and teach others to use wireless technology and services
Collaborate with key stakeholders on initiatives beyond store walls
Champion change within the organization