Wire Transfer Specialist

QCR Holdings, Inc.•Moline, IL

2d•$20•Hybrid

About The Position

The primary focus for this role is administering the daily operational wire transfer activity within QCR Holdings, Inc. This position provides support to multiple charters and correspondent banking relationships. This position will also serve as a resource for Retail, Private Banking, Treasury Management, and Trust departments. QCRH is a multi-charter organization that provides centralized operations services to our charter partners. QCRH Banks are in Iowa, Illinois, and Missouri. As such, this role could involve infrequent travel and will require an ability to communicate across various levels of leadership. This is a fast-paced position and will require the ability to multitask as well as adapt to change. Once trained, employees are eligible for hybrid consideration. This person will provide a full range of professional, technical, and general support to bank personnel.

Requirements

High school diploma or equivalent is required.
At least 2-4 years’ experience in a banking environment or similar financial institution is beneficial. Specific knowledge of wire transfers preferred.
Must possess strong analytical, troubleshooting, and problem-solving skills, intuitively knowing how to research issues, investigate them and follow through to their inevitable conclusion and resolution.
Proven effective oral and written communication skills. This includes professional etiquette in all interactions.
Strong computer skills are required.
Capability to prioritize and execute a variety of tasks simultaneously, at times in a fast-paced environment.

Nice To Haves

Associate’s degree in finance/accounting or an equivalent combination of banking support experience and/or education is preferred.

Responsibilities

Completion of domestic and international wire transfer requests in accordance with policies and procedures governing wire transfer operations.
Receiving internal and external wire transfer requests and completion of the wire form when necessary.
Follow all screening processes with established procedures.
Verify and document verifications when required on outgoing wires.
Process appropriate entries for incoming and outgoing wires.
Provide timely follow-up with internal and external customers.
Meet all critical processing deadlines.
Verify the receipt of paperwork and perform system changes with daily requests. Provide and maintain proper documentation to ensure completeness, accuracy, and compliance with internal controls and Sarbanes Oxley standards.
Ensure accuracy of the work being reviewed by demonstrating a strong attention to detail.
Maintain an understanding of corporate Standard Operating Procedures as they apply to the job functions.
Assist with preparing audit requests from internal departments as well as regulatory agencies.
Assist in document retention, as needed.
Assist in the development and upkeep of departmental procedures.
Work as a team player and provide excellent customer service to our internal clients.
Invest in community partnerships and participate in community events in support of our brand and culture.
Comply with all company or regulatory policies, procedures and requirements that are applicable to this position.
Maintain knowledge of company policies and procedures as well as internal audit procedures, legal regulations, and requirements.
Foster and preserve a culture of diversity, equity, and inclusion.
Additional duties and responsibilities may be required to support the company’s mission, vision, and values.