Wire Transfer Specialist l

Park National Bank•Newark, OH

15h•Hybrid

About The Position

This position is responsible for processing domestic and international funds transfers, performing authentication and validation of customer information, ensuring compliance with internal authorization limits and specific wire guidelines, and completing account maintenance within the WITS wire transfer system. The role also involves sending written funds transfer activity notices, providing telephone notification when requested, supporting other funds transfer associates, and assisting with wire scans required by the Patriot Act. Additionally, the specialist will perform validation for new vendors, participate in risk management, and maintain awareness of compliance requirements. A consistent, high level of service is expected, along with other duties as assigned.

Requirements

Interpersonal/Customer Service Skills
Written and Verbal Communication
Ability to understand and follow directions
Adaptable to change
Basic Computer Skills
Organizational Skills/Detail Oriented
Analytical Thinking
Able to Multi-Task or Juggle Priorities
Problem/Situation Analysis
Ability to build collaborative relationships
Ability to work as part of a team

Responsibilities

Process domestic and international funds transfers
Perform authentication and validation of customer information including identification, deposit content, and collected funds
Ensure compliance with internal authorization limits and other specific wire guidelines required by wire room procedure and individual Park division banks
Perform account maintenance pertaining to customer notification preferences, email addresses, and transfer template information within the WITS wire transfer system
Complete and send written funds transfer activity notices to customers and provide telephone notification when requested
Serve as support person for other funds transfer associates in order to cover absences in the area
Assist with the timely, bimonthly completion of wire scans required by the Patriot Act
Performs validation for new vendors
Individually participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks
Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
Deliver a consistent, high level of service within our Serving More standards
Other duties as assigned