WIOA PROGRAM MANAGER

Tri-County Council for the LESMD•Salisbury, MD

3d•Onsite

About The Position

The WIOA Program Manager oversees the in-house WIOA Adult and Youth Programs at Lower Shore Workforce Alliance. The WIOA Program Manager ensures that current and future Adult and Youth Programming is designed and implemented in accordance with WIOA guidelines. The Adult and Youth Program Manager provides oversight and fiscal monitoring of the Adult and Youth Programs and the three local counties’ Summer Youth Employment Programs.

Requirements

Bachelors degree (BA) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations.
Ability to write reports, business correspondence and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Database software
Internet software
Microsoft Office software
Stand Regularly
Walk Regularly
Sit - Regularly
Use hands to finger, handle or feel Regularly
Reach with hands and arms Regularly
Talk or hear Regularly
Close vision
Distance vision
Ability to adjust focus
Work near moving mechanical parts Occasionally
Outdoor weather conditions Occasionally
Noise level in the work environment is usually Very quiet conditions - Quiet conditions - Moderate noise

Nice To Haves

Climb or balance Rarely
Stoop, kneel, crouch or crawl Occasionally
Taste or smell Rarely
Lift weight or exerts force Up to 10 pounds Regularly
Up to 25 pounds Occasionally

Responsibilities

Understand and follow all policies, regulations, and requirements for Adult and Youth programs under the Workforce Innovation and Opportunity Act (WIOA)
Participate in Adult and Youth program annual budget development; operates within the annual budget; understand allowable expenditures and disallowed costs
Actively participates in program development, design, and implementation to maximize use of available funding while meeting the needs of the community
Ensures that the Youth Program is implemented in ways that are responsive to participants, communities, and partners that also align with LSWA’s principles and values, the Workforce Development Board (WDB) strategic plan, and comply with federal guidelines.
Facilitate and attend the youth sub-committee of the Workforce Board, recruit members, and complete action items identified by the Youth Committee
Create and develop program policies, procedures, service, and referral forms for all aspects of in-house service delivery
Design and produce documentation for targeted audiences to propose, explain, and/or promote WIOA Adult and Youth programs
Monitor case managers’ entries in Maryland Workforce Exchange (MWE) to ensure that case notes are appropriately documented, up-to-date, and service codes are correct
Monitors all Outreach and Recruitment activities, enrollment data, completion of training, employment gained/maintained, and credentials earned by participants
Complete and submit program data and reports to the Executive Director, WDB, and MD Department of Labor (DOL)
Collaborate with LSWA’s Business Services Department, TCC Human Resources, TCC Finance, TCC Administration to meet community employment needs and obligatory financial and administration guidelines for the WIOA grant implementation
Facilitates Youth Committee meetings; assists with implementation of WDB strategic goals
Manage the day to day operation of the youth program
Make independent decisions based on regulations, budget, strategic plan, and compliance
Provide leadership, mentoring, training, and technical advice to a wide variety of stakeholders, inside and outside of LSWA
Creates and updates all program forms and training materials
Maintains organized and structured electronic records
Maintains and updates contact list for a variety of committees
American Jobs Center (AJC) reporting. The front desk staff tracks those that enter the AJC, what they're here for, and which agency they are visiting. We report that data to Maryland Labor which is required from our funding source WIOA> We also report that data in TCC and LSWA Board meetings.
Identify the needs of the community
Organize and attend outreach and recruitment events
Identify and reach out to appropriate educational entities and organizations that serve adults and youth to initiate possible partnerships; possible enrollment into the WIOA Program
Represent LSWA Adult and Youth programs at a variety of trainings, meetings, conferences, workshops, etc.
Conduct effective presentations to young adult populations at local high schools, career fairs, and community events
Identify and reach out to appropriate businesses, organization, and entities to recruit possible service vendors
Document outreach events conducted on a monthly basis
Collaborate with LSWA Career Coach Liaison for Maryland Blueprint for Education Work Experience Program
Create and implement a WEX program within the youth program by collaborating and consulting with TCC HR for application and onboarding procedures
Develop all needed WEX forms for the program
Develop and nurture partnerships with appropriate community organizations and businesses for work experience placement purposes
Meet face-to-face with participants to determine work readiness and referral to community businesses or agencies for WEX placement
Develop WEX agreement, which is a contract between the Participant, Youth Engagement Specialist, Onsite Supervisor at placement site, and the Youth Program Manager
Meet with onsite supervisor, participant, and the Youth Engagement Specialist to initially develop WEX agreement and then to review the terms of the agreement
Accompany participant and case manager to WEX site on participant’s first day of work
Record and monitor all WEX expenditures into cost allocation sheet
Report WEX expenditures monthly to MD DOL
State-Funded Summer Youth Connection Program
Request prep budgets from each of the counties in the spring of each year
Review and consolidate prep budgets
Create prep contracts for each county; secure appropriate signatures and send fully executed contract to each county
Request preliminary program year budgets from each county in late spring of each year
Review and consolidate program budgets
Develop yearly State-Funded Rural Maryland Prosperity investment Fund (RMPIF) and Summer Youth Connection proposal/request
Conduct at least one site visit per county during the SYEP; complete site visit observation form
Request mid-summer and end-of-summer reports for submittal of reports to Finance, Administration, and MD DOL
Review and submit each county’s Summer Youth Connection Program prep and program requisitions along with documentation to Finance for payment
Complete Rural Maryland Prosperity Investment Fund interim and end of year reports; submit to the Executive Director
Grant Management
Provide assistance to youth service providers
Develop RFP’s and contracts
Ensure compliance according to contracts
Provide oversight and fiscal monitoring for the Summer Youth Employment program
Supervisory Responsibilities This position supervises Youth and Adult Program staff, WIOA Counselors and Intake Coordinator. This position is responsible for overall direction, coordination and evaluation of these departments/positions. Responsibilities include interviewing and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.