WIOA Career Navigator

Brazos Valley•Bryan, TX

1d•Onsite

About The Position

The WIOA Career Navigator is responsible for providing comprehensive case management services to participants enrolled in the WIOA program. This position ensures participants successfully progress through training, obtain credentials, and secure employment. The Career Navigator is accountable for meeting performance outcomes related to credential attainment, employment placement, and fund utilization while maintaining strict compliance with program policies and documentation requirements.

Requirements

Bachelor’s degree in social services, workforce development, or related field preferred
Equivalent experience may substitute for education
Experience in case management, workforce programs, or human services preferred
Knowledge of WIOA programs and workforce systems preferred
Strong case management and organizational skills
Ability to manage multiple participants and deadlines
Knowledge of workforce systems and WIT preferred
Strong communication and interpersonal skills
Ability to analyze participant needs and provide solutions
Valid Texas Driver’s License
Reliable transportation
Ability to travel within service area

Responsibilities

Conduct all scheduled intakes on assigned dates
Maintain consistent and ongoing contact with assigned participants
Monitor participant progress in training and employment activities
Develop, implement, and manage Individual Employment Plans (IEPs)
Identify and address barriers to participation and employment
Coordinate supportive services to ensure participant success
Assist participants with job search, job placement, and employment readiness
Prioritize job-ready participants for immediate employment opportunities
Coordinate with employers for job matching, interviews, and placement
Follow up with training providers regarding attendance, progress, and completion
Track credential attainment and expected completion dates
Enter all case notes, services, and updates into WorkinTexas (WIT) daily
Ensure case files are complete, accurate, and compliant with program requirements
Document: Services provided, Participant progress, Employment efforts, Credential outcomes, IEP updates
Ensure no case remains inactive for more than 25 days
Review and update cases approaching inactivity thresholds
Document justification for any case exceeding 25 days
Develop corrective action plans to bring cases into compliance
Ensure all participants have an active and current IEP
Review and update IEPs at least monthly
Align IEPs with participant goals, training, and employment activities
Document all updates in WIT
Ensure effective utilization of participant funds, including: Individual Training Accounts (ITAs), Supportive services, Work-based learning activities
Support achievement of expenditure goals through timely service delivery
Conduct all intakes as scheduled without delay
Review and respond to monitoring reports timely
Complete all required corrections within designated timeframes
Maintain compliance with TWC, Board, and SERCO policies