Seasonal Winter Server - J1

Elevation Hotel and Spa • Mount Crested Butte, CO

2d

About The Position

The Winter Server at Elevation Hotel and Spa provides attentive, courteous, and efficient service to guests in the restaurant and other applicable outlets. The role includes taking and delivering food and beverage orders, collecting payment, maintaining clean and stocked tables and service areas, and supporting opening, closing, and side-work procedures. The ideal candidate is passionate about mountain life and knowledgeable about what makes Crested Butte special.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field preferred.
• Ability to maneuver throughout the dining area while carrying full trays of food and beverages.
• Ability to communicate effectively, verbally and in writing, with employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Ability to listen to, understand, and clarify concerns raised by employees and guests.
• Ability to stand for the entire shift.
• Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Flexible and long hours may sometimes be required.
• Maintain a friendly and warm demeanor and approach interactions with guests and employees attentively and courteously.

Nice To Haves

• Passion for the mountain lifestyle and knowledge of what makes Crested Butte special.
• Enjoyment of skiing, snowboarding, and/or mountain biking.

Responsibilities

• Provide guests with attentive, courteous, efficient service and fulfill food and beverage requirements.
• Receive and deliver guest orders and collect payment.
• Know the organization and functions of the restaurants, lounges, and Room Service.
• Maintain thorough knowledge of menus and current specials.
• Pre-bus tables by removing soiled dishes after each course.
• Use the P.O.S. system and perform cashiering functions, including closing checks and preparing end-of-shift paperwork.
• Complete opening and closing procedures and side-work duties according to assigned station rotation and checklists.
• Keep tables and side stands stocked, tidy, and clean.
• Keep beverages at least three-quarters full.
• Break down trays of soiled dishes and linen in the dishroom according to established standards.
• Consistently upsell food, beverage, and promotional items.
• Maintain regular attendance and high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
• Comply with hotel standards and regulations to support safe and efficient operations.
• Maximize productivity, identify problem areas, and assist with implementing solutions.
• Anticipate, prevent, identify, and resolve problems as necessary.
• Perform other duties as requested by management and contribute to overall guest satisfaction.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave
• Employee assistance program
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED