Wine & Spirits Assistant Department Manager

Festival Foods • Darboy, WI

1d • Onsite

About The Position

The Wine & Spirits Assistant Department Manager supports the Wine and Spirits Department Manager in leading associates and delivering exceptional guest experiences. The role involves mentoring team members, sharing product knowledge, helping guests discover wines, beers, and spirits, and fostering a welcoming department environment. The assistant manager also supports hiring, training, scheduling, inventory and pricing accuracy, department standards, guest service, and daily operations. This is a full-time position at the Darboy location. The work schedule includes mornings, afternoons, evenings, weekends, and holidays.

Requirements

• High school education or an equivalent combination of education and experience.
• Must be at least 21 years of age to sample products sold in the wine and spirits department.
• Understanding of leadership and how to motivate a team.
• Ability to deal tactfully and effectively with customers and personnel.
• Ability to make timely and effective decisions in the absence of the Wine and Spirits Department Manager.
• Good oral and written communication skills and ability to handle a diverse crew in a stressful environment.
• Thorough understanding of safety requirements and company safety policies, and ability to apply on-the-job safety training to recognize and react to possible safety hazards.
• Proper training and knowledge of hand jack, baler, forklift, pallet jack, trash compactor, proper lifting techniques, and proper scanning techniques.
• Ability to stand in place for long periods; walk in the store; and bend, stoop, and kneel regularly.
• Fine finger and broad manual dexterity, eye-hand-foot coordination, and full upper-body range of motion to operate equipment and occasionally lift stock.
• Ability to perform repetitive tasks for prolonged periods and functional sensory abilities to visually monitor the store, create displays, and operate equipment.
• Ability to occasionally lift up to 50 pounds.

Nice To Haves

• Thorough knowledge of the retail food business and wine and spirits department operations is strongly preferred.

Responsibilities

• Reinforce Festival’s culture and service standards while guiding associates in daily operations and guest interactions.
• Assist the Department Manager with hiring, training, developing, coaching, reviewing, and providing feedback to associates.
• Finalize and approve weekly work schedules to ensure department coverage.
• Monitor inventory levels, pricing accuracy, and department standards.
• Answer questions and ensure associates are knowledgeable about liquor, wine, spirits, and beer.
• Help guests find products, take special orders, and resolve concerns professionally.
• Work alongside the team on daily tasks, stock merchandise, and maintain a clean, organized department.
• Partner with vendors, department managers, and team members to exceed guest expectations.
• Maintain regular, timely attendance in compliance with the work schedule and provide adequate notice to find a replacement for occasional absences.
• Perform other duties as assigned.

Benefits

• 15% associate discount on grocery purchases for the associate and immediate household.
• Weekly pay for hourly associates.
• Time-and-a-half pay on Sundays and select holidays for hourly full-time store associates.
• Schedules provided two weeks in advance.
• Vision insurance and two dental coverage options for part-time and full-time associates.
• Three weeks of paid parental leave.
• Fitness reimbursement program.
• Employee Assistance Program and LEAPCare Care Coaches.
• 401(k) plan with an annual discretionary company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED