Windows VDI Administrator

Cynet Systems•Greenville, SC

About The Position

The Windows VDI Administrator is a dedicated systems specialist responsible for administering and optimizing the organization’s Engineering Windows Virtual Desktop Infrastructure and improving the user experience. Embedded within ADT, the role provides sustained Windows desktop engineering expertise that supports and complements the DT team. The administrator owns the Windows Virtual Desktop environment at the image, session, and application-delivery levels and supports migration and stabilization following transition. The role addresses VDI pain points affecting engineering users, manages Windows base-image lifecycle and user data migration, resolves complex application compatibility issues, and monitors session performance and resource use. It also supports more automated and standardized Windows deployment processes, cybersecurity and vulnerability-remediation workflows, and collaboration with the DT team on underlying infrastructure, networking, and cloud capacity.

Requirements

Deep expertise with Windows Server, Active Directory, Group Policy, and Windows application delivery.
Experience troubleshooting complex application compatibility and performance issues in a multi-user desktop environment.
Experience with enterprise VDI platforms such as Citrix Virtual Apps and Desktops, VMware Horizon, AWS WorkSpaces, or equivalent.
Proficiency with Windows image management, patching, and lifecycle tooling such as SCCM, Intune, or similar.
Strong understanding of user profile management, roaming profiles, and folder redirection in virtual environments.
Windows Virtual Desktop Infrastructure administration experience in an enterprise environment.

Nice To Haves

AWS WorkSpaces or cloud-based VDI administration experience.
Experience in a mixed, dual-protocol Windows and Linux VDI environment.
Experience supporting engineering or scientific applications in a VDI environment.
Familiarity with software packaging, deployment automation, and Software Store or application-delivery models.
PowerShell scripting skills for administration and automation.

Responsibilities

Serve as the primary technical owner of the Windows Virtual Desktop environment and manage the platform at the image, session, and application-delivery levels.
Support ongoing migration and stabilization efforts following transition.
Identify, track, and resolve VDI pain points affecting engineering users, with the goal of improving desktop responsiveness and application reliability.
Manage the Windows VDI base-image lifecycle, including operating-system patching and rollback, application deployment, and standardization aligned with Software Store Standardization initiatives.
Support and lead user data migration from legacy environments, manage user onboarding workflows, and provision access for new and migrating VDI users.
Resolve complex Windows VDI application compatibility issues, including issues involving engineering applications and third-party simulation tools, and act as the escalation point for desktop-tier issues affecting engineering productivity.
Monitor VDI session performance, resource consumption, and concurrency patterns, and provide capacity data for provisioning decisions and cost benchmarking by engineer persona.
Support the migration of Windows deployment processes toward more automated and standardized models aligned with broader CI/CD goals.
Ensure Windows VDI environments meet cybersecurity standards and support vulnerability-remediation workflows coordinated by security and compliance initiatives.
Work with the DT team on underlying infrastructure changes, networking, and cloud capacity, providing Windows desktop expertise while DT manages cloud and network layers.