Windows Desktop Administrator – Associate

Agile Defense • Fort Huachuca, AZ

1d • Onsite

About The Position

Be a self-motivated system administrator to provide enterprise desktop support for the Army in a fast paced and demanding environment. Build and configure Windows-based systems in support of highly visible mission areas. Proactively and efficiently administer desktops using enterprise toolsets such as MCM, VMware Mirage, VMware Horizon, etc. Effectively troubleshoot complex technical issues. Ensure desktop configuration compliance with DoD and Army regulations. Document technical troubleshooting efforts. Participate in rotational on-call duties to provide after-hours support.

Requirements

• Must have Security+ CE certification prior to hire
• Must acquire Microsoft desktop certification, MD-102 (or higher), AZ-900 (or higher), or CompTIA A+, within 6 months of hire
• HS + 2 years of experience in technical field, AA/AS, or BA/BS, to include up to one year of hands-on Windows desktop administration
• Experience with Windows 10 and Windows 11 administration
• Experience with physical and virtual (VMware) desktops
• Experience with zero client environment
• Ability to effectively troubleshoot complex technical issues
• Ability to research and develop creative solutions to unique problems
• Knowledge of networking concepts
• Ability to create and/or modify scripts (batch, PowerShell)
• Ability to document technical troubleshooting efforts
• Proficiency with Windows Active Directory services
• Familiarity with McAfee Host Based Security System (HBSS)
• Familiarity with Microsoft System Center Configuration Manager (MCM)
• Familiarity with Assured Compliance Assessment Solution (ACAS)
• Knowledge of DISA STIGs and IAVAs
• Be able to effectively communicate with team members and customers
• Work independently and as a team member; set priorities and organize work to meet deadlines
• Willing to work overtime, holidays, and weekends as necessary

Nice To Haves

• Familiarity with Intune and Azure preferred
• Prior military IT operations experience at the Brigade level or higher
• Attention to detail and the ability to remain calm under pressure

Responsibilities

• Provide enterprise desktop support for the Army in a fast paced and demanding environment
• Build and configure Windows-based systems in support of highly visible mission areas
• Proactively and efficiently administer desktops using enterprise toolsets such as MCM, VMware Mirage, VMware Horizon, etc.
• Effectively troubleshoot complex technical issues
• Ensure desktop configuration compliance with DoD and Army regulations
• Document technical troubleshooting efforts
• Participate in rotational on-call duties to provide after-hours support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED