Windows Coordinator

Interior Logic Group•San Diego, CA

1d•$24 - $26

About The Position

The primary responsibility of the Windows Coordinator is to ensure that all required materials are ordered as to size, type, color, style, design and amount to facilitate the installation process. As well, coordinate installation and customer care schedules with installers and builder customer to ensure a timely delivery/install. This position requires a strong problem solver, superior communicator, and demonstrate diligence and urgency in their responses to both customers and peers.

Requirements

High school diploma or general education degree (GED) required.
Minimum of two years related industry experience and/or training; or equivalent combination of education and experience.
Strong written and verbal communication skills
Interpersonal skills to develop and maintain professional working relationships with builders, vendors and co-workers
Communicate effectively with customers, co-workers and supervisors in a professional and courteous manner
Proactively identify, analyze, address, and resolve problem areas, conflicts, and issues. Strong decision-making skills
Exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process, and makes timely decisions
Works well under pressure and deadlines
Strong organizational skills to ensure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production process
Working knowledge of internet, inventory, project management, spreadsheet and word process software and order processing systems.
Must be a self-starter with the ability to work independently

Nice To Haves

Associate’s or bachelor’s degree preferred
Window covering knowledge is a plus
SAP knowledge a plus

Responsibilities

Compares color selection sheets to floor plans and diagrams and verifies proper quantities of raw materials have been requested
Order materials from approved vendors and verify their receipt
Analyzes market and delivery systems to assess present and future material availability
Complete order forms, prepare purchase orders, compile information for installation and customer care jobs
Track delivery dates or back-order status of materials ordered for jobs to ensure schedule can be met
Coordinate install schedules with customer during installation process and any customer care issues; Builder and Homebuyer
Communicate with Production, Sales, Design, and Warehouse staff with any issues that will impact schedule
Identify and troubleshoot issues that may arise while scheduling or during installation
Coordinate installation schedules with multiple installers
Other duties, as assigned by supervisor and/or company management