Windows/Box Admin

InnoSoul•Richmond, VA

1d•Hybrid

About The Position

This position needs to be filled to bring a missing skillset to the Enterprise Services team. That skillset relates to the management and security of our cloud based Azure instance that is managed by VITA (vs. a supplier) and our new innovative services such as Robotics Process Automation, Data Visualization, VITA ePen and Box. Local candidates are required, and candidates will be required to work onsite 2-3 days/week, with no exceptions. The schedule will be determined by the manager.

Requirements

Experience in gathering and translating customer requirements into a solution or set of tasks in supported cloud applications
Programming skills in one or more scripting languages, PowerShell required
Experience with Box, RPA, PowerShell, Active Directory, Accounts Provisioning and Deprovisioning, Service Now, Messaging, DNS, Enterprise
Strong understanding of Enterprise architectures including Active Directory, SIEM, CASB, CMDB, etc.
Experience with one of the following: C#, Java, PHP, Python, Ruby, PowerShell, REST API
Experience with Box, Salesforce, RPA, PowerShell, Active Directory, Accounts Provisioning and Deprovisioning, Service Now, Messaging, DNS, Enterprise Networking, Azure, O365, IAM, OKTA, BOX, SQL
Writing scripts from scratch

Responsibilities

Manage enterprise settings for global security, encryption, device trust, content sharing and notifications
Administer support of users and groups including add or remove users, manage their settings, and convert unmanaged users to managed users
Coordinates with Customers and Box on testing and deploying new Box Releases
Troubleshoot production issues impacting performance/availability/stability of our supported services/applications amongst various teams
Manage enterprise platform sandboxes. Provide, and remove access to sandbox for users and departments
Manage user accounts in Box and generate report(s) to identify license consumption by each agency/user group
Provide Tier 2 and 3 support for site admins in cloud applications like UI Path, Zoom, DocuSign, BOX, M365 (Office, OneDrive, SharePoint, Teams)
Performs tenant admin, license and user management and other administrative tasks in cloud applications like UI Path, Zoom, DocuSign, BOX, M365
Creation and development of Robotics Process Automation and Workflow Automation scripts especially in applications like uiPath or DocuSign
Provides system administration support of VITA Box enterprise site and Salesforce.
Conduct day to day application administration, content management support and user support.
Advanced configuration changes including flows, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards, and reports.
Create groups and manage membership
Adding users, building groups, customizing security settings per requests.
Provide regular insights to VITA and departments on Box platform usage analytics
Keeps documents and systems (for example: ServiceNow) updated with relevant information related to the project requirements and delivery status
Engage with and manage third-party contractors