Window & Door Repair Technician

Jeld-Wen Inc.

1d • Remote

About The Position

JELD-WEN is seeking a Window & Door Repair Technician to join their growing team. In this role, you will be responsible for performing service work on various products and accurately inspecting JELD-WEN window and door products to find the root cause of service issues. You will report directly to the Field Services Manager. Applicants must reside in or near the Sacramento, Stockton, and East Bay Areas. This position requires weekly travel with some overnight stays and overtime, along with flexible working hours.

Requirements

• Must have carpentry skills, be able to use hand and power tools and measuring devices.
• The ability to lift 70 lbs., climb, lift, pull, and safely perform tasks on a ladder, scaffolding, or other raised devices.
• Must have a valid driver’s license as well as a clean driving record.

Nice To Haves

• Field service technician experience, or experience in the construction trades is a plus.
• Previous experience in construction or a similar environment is preferred.
• Knowledge of window and door installation and repair practices.
• Be dependable, self-motivated, have the ability to problem solve and contribute to building a positive team environment.
• Strong customer service skills, excellent communication, and organizational skills.

Responsibilities

• Complete daily assigned warranty field service tasks, while taking quality photos and producing accurate and complete reporting of product and construction issues.
• Maintain tools and service vehicle in proper and safe working order.
• Operate a company service vehicle in a safe and considerate manner.
• Become familiar with all JELD-WEN products in your coverage region.
• Follow JELD-WEN policies and procedures while operating safely, professionally, and efficiently.

Benefits

• Service van
• Phone & other electronic devices
• Uniforms including footwear
• PPE, tools, & equipment
• Company credit card provided for meals and travel expenses
• Full benefit package, Medical, Vison, Dental, matching 401K, and more
• Professional development
• Medical
• Dental
• Vision
• Basic life insurance
• Vacation leave
• Paid holidays
• 401k Retirement Savings Plan
• Prescription Drug Plan
• Flexible Spending Account (FSA)
• Health Reimbursement Account (HRA)
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Employee Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED