Will Call Clerk/Selector

US Foods • Alcoa, TN

6d • $20 - $23 • Onsite

About The Position

The Clerk, Will Call will support all will call operations by meeting customer expectations and deadlines through pick-ups and courier service. The Clerk, Will Call will achieve high internal and external customer satisfaction by showing excellent customer service. This role involves assisting the warehouse, sales team, customers, and vendors with order placements for pick up or delivery. It also includes performing back-up activities throughout the warehouse, supporting all aspects of shipping and receiving. Activities include data entry of shipping and receiving information, preparation and distribution of related reports, or file/records maintenance. The Will Call Clerk will also be expected to perform essential selector duties when volume permits.

Requirements

• High School Diploma or equivalent required
• Communicate clearly both in writing and verbally
• Telephone skills, math skills, and organizational skills
• Basic computer skills, and good analytical skills
• Resolve routine problems of limited scope

Responsibilities

• Process Will Call orders from warehouse with accuracy and support with customer service
• Be willing to cross train with other positions in operations
• Prepare and update delivery appointment sheet daily for shipping and receiving
• Responsible for accurate data entry with shipping and receiving information
• Prepare in-bound documents, preparation and distribution related reports, or file/record maintenance
• Manage discrepancy report
• Communicate with management on daily basis
• File out of stock and damage claims within warehouse
• Perform essential selector duties when volume permits

Benefits

• health insurance
• pre-tax spending accounts
• retirement benefits
• paid time off
• short-term and long-term disability
• employee stock purchase plan
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED