WIC Nutrition Support - OOD

Open Door Family Medical Center•Village of Ossining, NY

1d•Hybrid

About The Position

Open Door Family Medical Center provides health care and wellness programs to individuals and families in need throughout Westchester, Putnam and Ulster Counties. A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individual patients who might not otherwise have access. Open Door offers integrated services and a holistic approach to building healthier communities. Primary medical care, dental care, integrated behavioral health care, clinical nutrition, wellness programs, and chronic disease management are the foundation of its clinical programs. Founded as a free clinic in 1972, Open Door’s mission of building healthier communities through accessible, equitable, culturally competent health care has led to site and service expansions. Today, Open Door operates centers in Brewster, Mamaroneck, Mount Kisco, Ossining, Port Chester, and Sleepy Hollow, in addition to eight School-Based Health Centers in the Port Chester and Ossining School Districts, a mobile dental van in Mount Kisco, and a new dental practice in Saugerties, NY. For more information, please visit our website at www.opendoormedical.org. Open Door is seeking a WIC (Women Infant Children) Nutrition Support Assistant for its Family Medical Centers in Sleepy Hollow, NY. The WIC Department Assistant will report to the WIC Program Director and will split time in Ossining, Mount Kisco and Sleepy Hollow, NY.

Requirements

High school diploma or GED.
1+ year customer service experience.
Bilingual (English/Spanish).
Ability to learn computer system and function in fast-paced, high public contact setting required.
Outstanding written and verbal communications skills.
Excellent in administration and follow-through.
Ability to work in a culturally diverse patient and staff environment.
Ability to work in a collaborative team-based care environment.
Highly organized, flexible, and self-directed, able to multi-task.
Responsive and comfortable working in a fast paced environment.
Excellent judgment skills and ability to prioritize tasks.

Nice To Haves

Some college preferred.

Responsibilities

Provide information about WIC Program benefits, related services, and enroll eligible participants in the WIC Program to neonatal, pediatric, adolescent, and adult age group.
Provide all relevant services and perform administrative tasks, as required, to achieve timely and efficient services and initial certification/subsequent certification processes for eligible participants including Non-Traditional Certification process when WICSIS is non-functional.
Determine program eligibility by assessing participants’ income, categorical, residential qualifications, and collect information for a complete nutrition assessment including anthropometry procedure for participants and send the participant to the lab when hematology result is required.
Complete participants’ information in WICSIS (WIC Statewide Information System) for Income, Category, Residential, and Maintain Nutritional & Behavioral Data.
Provide participants with referral to health or community services when necessary.
Promote outreach for potential eligible families to increase awareness of the WIC Program in the community.
Adhere to National Patient Safety Goals as defined by the Joint Commission on Accreditation of Healthcare Organizations and the Open Door Family Medical Centers.
Participate in multi-discipline team conferences and mandated training program by the State, Open Door and the WIC Program.