WIC Nutrition Support - OOD

Open Door Family Medical Center•Ossining, NY

12h•Onsite

About The Position

Open Door Family Medical Centers is seeking a WIC Nutrition Support Assistant for its Family Medical Centers in Sleepy Hollow, NY. The role splits time among Ossining, Mount Kisco, and Sleepy Hollow, NY, and reports to the WIC Program Director. The assistant provides information about WIC benefits and related services, enrolls eligible participants, and supports initial and subsequent certification processes. Participants served include neonatal, pediatric, adolescent, and adult age groups. The position assesses program eligibility, gathers information for nutrition assessments, performs anthropometry procedures, and directs participants to the lab when hematology results are required. It also involves entering and maintaining participant records in WICSIS, providing referrals to health or community services, conducting outreach, and completing related administrative tasks. The assistant participates in multidisciplinary team conferences and required training, and adheres to applicable National Patient Safety Goals and Open Door requirements.

Requirements

High school diploma or GED.
At least 1 year of customer service experience.
Bilingual in English and Spanish.
Ability to learn computer systems and function in a fast-paced, high-public-contact setting.
Outstanding written and verbal communication skills.
Excellent administrative and follow-through skills.
Ability to work in a culturally diverse patient and staff environment.
Ability to work in a collaborative, team-based care environment.
Highly organized, flexible, and self-directed, with the ability to multitask.
Responsive and comfortable working in a fast-paced environment.
Excellent judgment and ability to prioritize tasks.

Nice To Haves

Some college preferred.

Responsibilities

Explain WIC Program benefits and related services and enroll eligible participants across neonatal, pediatric, adolescent, and adult age groups.
Provide services and perform administrative tasks to support timely initial and subsequent participant certification, including the Non-Traditional Certification process when WICSIS is non-functional.
Assess income, categorical, and residential qualifications to determine program eligibility.
Collect information for complete nutrition assessments, perform anthropometry procedures, and send participants to the lab when hematology results are required.
Enter participant information in WICSIS for income, category, and residential eligibility, and maintain nutritional and behavioral data.
Refer participants to health or community services when necessary.
Promote outreach to potential eligible families and increase community awareness of the WIC Program.
Adhere to National Patient Safety Goals and Open Door Family Medical Centers requirements.
Participate in multidisciplinary team conferences and training mandated by the State, Open Door, and the WIC Program.