WIC Nutrition Support - OOD

Open Door Family Medical Center•Village of Ossining, NY

1d•Onsite

About The Position

Open Door Family Medical Center is seeking a WIC Nutrition Support Assistant for its Family Medical Centers. The role reports to the WIC Program Director and splits time among Ossining, Mount Kisco, and Sleepy Hollow, New York. The assistant supports WIC enrollment, eligibility assessment, nutrition information gathering, participant referrals, outreach, and administrative processes for timely and efficient program services.

Requirements

High school diploma or GED.
At least 1 year of customer service experience.
Bilingual in English and Spanish.
Ability to learn computer systems and function in a fast-paced, high-public-contact setting.
Outstanding written and verbal communication skills.
Strong administrative and follow-through skills.
Ability to work in a culturally diverse patient and staff environment.
Ability to work in a collaborative, team-based care environment.
Highly organized, flexible, self-directed, and able to multitask.
Responsive and comfortable working in a fast-paced environment.
Excellent judgment and ability to prioritize tasks.

Nice To Haves

Some college preferred.

Responsibilities

Provide information about WIC Program benefits and related services, and enroll eligible neonatal, pediatric, adolescent, and adult participants.
Perform administrative tasks and provide services to support timely initial and subsequent certifications, including the Non-Traditional Certification process when WICSIS is non-functional.
Assess participants’ income, categorical, and residential qualifications to determine program eligibility.
Collect information for complete nutrition assessments, including performing anthropometry procedures, and send participants to the lab when a hematology result is required.
Enter participant information in WICSIS for income, category, and residential eligibility, and maintain nutritional and behavioral data.
Refer participants to health or community services when necessary.
Promote outreach to potential eligible families to increase community awareness of the WIC Program.
Adhere to National Patient Safety Goals defined by the Joint Commission on Accreditation of Healthcare Organizations and Open Door Family Medical Centers.
Participate in multidisciplinary team conferences and training programs mandated by the State, Open Door, and the WIC Program.