WIC Clerk

Community Action Partne•Gering, NE

4d•$16 - $18•Hybrid

About The Position

Community Action Partnerships of Western Nebraska (CAPWN) is a non-profit community-based health and human services organization that serves low-income, disadvantaged and those unable to meet their needs through other sources. The agency was established in 1965 and provides services to over 9,000 individuals, children and families in three main areas: Community Health Services, Clinical Health Services, and Supportive Health Services. The WIC Clerk will complete the intake process of clients applying for WIC services and assure federal, state and local regulations are maintained, manage phone calls and schedule appointments, pack for offsite clinics, and assist the WIC Program Manager and other clerical staff with office duties.

Requirements

High school graduate or GED
One year of experience in an office setting or data entry
Proficient level of oral and written communication to effectively communicate with individuals of diverse ages, abilities, cultures, socioeconomic backgrounds, and sexual orientation.
Able to speak, read and write English.
Minimum 21 years old
Current CPR training/certification or ability to receive.
Valid driver’s license with a clean driving record & proof of car insurance

Nice To Haves

2 years’ experience in WIC Program OR office procedures, data entry and word processing (for Grade 3)
3+ years’ experience in WIC Program or similar Human Services field (for Grade 4)
Spanish speaking with assessment (Incentive pay available)

Responsibilities

Check in WIC clients and complete the intake process for them, including accurate data entry into WIC computer system.
Schedule appointments and update client information.
Provide a full program/food benefit explanation to WIC participants and issue WIC benefits when necessary.
Share responsibility with other clerical staff in packing completely for offsite clinics.
Assure that eWIC cards, equipment, forms and all other needed materials are ready for transport.
Share responsibility for driving the WIC vehicle to offsite clinics.
Assist Vendor Manager with vendor responsibilities as needed.
Acquire and maintain knowledge for WIC procedures to assure compliance with State WIC regulations.
Maintain CPR certificate.
Attend staff meetings and training opportunities as required.
Participate in outreach events & WIC Program promotion.
Maintain patient confidentiality for Protected Health Information (PHI) or Electronic Protected Health Information (ePHI) according to HIPAA law and CAPWN policy.
As a CAPWN team member, dedicate your energy to providing high quality, value-added customer service and care to our clients. Embrace the CAPWN Standards of Behavior, practicing integrity, strong communication and respect for leaders and peers. Engage with the team and commit to improving and nurturing the health and well-being of the individuals in the communities we serve.
Other duties as assigned.