WIC Clerk - Pediatrics WIC (Spring Branch)

UTHealth Houston•Houston, TX

1d•Onsite

About The Position

The WIC Clerk provides clerical and administrative support for the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) at the Pediatrics WIC Spring Branch location. The role uses knowledge of office procedures and WIC policies to assist participants, maintain records, and support a positive experience for families accessing nutrition and health services. This is a bilingual position.

Requirements

High school diploma or equivalent.
At least 1 year of relevant work experience in a setting related to public contact, health care, or social services.
Bilingual.

Responsibilities

Greet people as they sign in.
Screen clients to determine the purpose of their appointments.
Make future appointments as needed, explain application procedures, and answer questions from applicants who walk in or call to request appointments.
Answer and process telephone calls.
Screen and verify WIC participant eligibility according to federal, state, and local agency guidelines, and enter data into participants’ electronic medical records as appropriate.
Make social services referrals as needed.
Obtain and document participant height and weight measurements and/or fingerstick blood samples as necessary, following appropriate procedures and guidelines.
Issue food benefits to participants using established procedures.
Explain WIC benefits and the correct procedure for redeeming food benefits to new participants.
Schedule and coordinate return WIC appointments.
Perform other duties as assigned.

Benefits

100% paid medical premiums for full-time employees.
Generous time off, including holidays, a preventative leave day, vacation, and sick time, totaling around 37–38 days per year.
Vacation accrual increases with length of service.
Longevity pay through monthly payments after two years of service.
Retirement/pension plan.
Free financial and legal counseling.
Free mental health counseling services.
Gym membership discounts and access to wellness programs.
Employee discounts, including entertainment, car rentals, and cell phones.
Resources for child and elder care.