WIC CLERK

AccessHealth•, TX
•$15 - $16

About The Position

The WIC Clerk performs clinical, technical, and clerical support needed to complete the WIC certification process and issue WIC food benefits. The role includes supporting participant eligibility and certification, providing specified clinical services, maintaining confidential records, and assisting with WIC reporting, education, food delivery, and information transfers. The clerk also supports outreach, breastfeeding promotion, immunization screening referrals, and participant enrollment and retention. This is a full-time, day-shift position based at Hempstead WIC in Texas. The stated schedule is Monday and Tuesday, 8:00 AM–6:00 PM; Wednesday and Thursday, 8:00 AM–5:30 PM; Friday, 8:00 AM–1:00 PM; and the third Saturday of the month, 8:00 AM–1:00 PM. Travel of up to 25% is indicated. Pay is $15.00–$16.00 per hour.

Requirements

  • High school diploma or GED.
  • One year of work experience; health-field experience is preferred.
  • Ability to work with people of all socioeconomic levels.
  • Ability to organize work, develop procedures, and follow instructions.
  • Ability to coordinate heavy correspondence, including confidential documents.
  • Ability to maintain confidence regarding information processed and demonstrate high ethical standards.
  • Well-organized and self-directed.
  • Good keyboarding skills and legible handwriting.
  • Ability to work as a team player and relate to people at all levels in the organization.
  • Ability to respond effectively to sensitive inquiries or complaints.
  • Ability to handle multiple projects.
  • Ability to travel between sites.

Nice To Haves

  • Bilingual ability is preferred but not required.
  • Work experience in the health field.

Responsibilities

  • Answer phones, make appointments, and perform tasks necessary to transfer participants to and from the local agency.
  • Determine participant categorical, financial, and residential eligibility according to WIC policy.
  • Provide clinical WIC services necessary for eligibility, including recording 24-hour diet recalls, weighing and measuring participants, graphing results, and testing blood hemoglobin levels.
  • Provide appropriate participant referrals.
  • Maintain accurate and confidential records.
  • Perform clerical and automation support for WIC daily reports, certification, nutrition education classes, food delivery, and transfer of information to the WIC State Agency.
  • Promote breastfeeding as the preferred infant-feeding method.
  • Participate in outreach activities and efforts to increase and maintain the WIC participant number.
  • Support LA29’s vision and mission.
  • Screen infants and children for current immunization status and make appropriate referrals.
  • Inventory office supplies, medical supplies, and equipment as assigned.
  • Prepare required WIC end-of-month reports.
  • Provide client confidentiality and good customer service.
  • Comply with company policies, procedures, and regulatory requirements.
  • Perform other related duties as assigned or delegated by the WIC supervisor or nutritionist, and other duties assigned by management.

Benefits

  • Dental insurance
  • Health insurance
  • Vision insurance
  • 403b Retirement Savings Plan
  • Trauma Informed Care Program
  • Competitive pay
  • Employee Assistance Program
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