WIC Clerk/Health Assistant

Primary Health Solutions•Hamilton, OH

3d•Onsite

About The Position

The WIC Clerk/Health Assistant processes client data for certification and food issuance, performs WIC Communication Systems functions, and provides general office support. This role involves determining eligibility for WIC services, managing client information within the WIC Information System, and maintaining up-to-date knowledge of program procedures and community resources. The position also includes customer service duties such as scheduling appointments, obtaining measurements and blood tests, and assisting with WIC outreach and nutrition education materials.

Requirements

High School graduation or equivalent.
At least one year medical office experience required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to gain knowledge of current practice management system, electronic medical record, Microsoft Word, text paging, Internet, and Intranet.

Nice To Haves

Post-secondary training up to and including Associate’s Degree preferred.
WIC experience preferred.

Responsibilities

Performs food issuance.
Provides triage for scheduling WIC appointments according to client risk, age, transportation, other appointments and need, in compliance with WIC standards.
Obtains growth measurements and blood test per WIC standards.
Determines residential, categorical and financial eligibility for WIC through processing state required Combined Programs Application and Referral.
Responsible for operation of WIC Information System including data entry for scheduling, certification, processing and daily, weekly, and monthly reports.
Operates WIC system communication PC and main WIC telephone.
Maintains/updates knowledge of WIC required procedures: Voter registration requirements per Ohio Secretary of State’s office, Immunization per Ohio Department of Health and local area social service and medical resources.
Assures WIC files, and all documentation are legible, complete, accurate and timely.
Prepares and maintains required chart records and other program statistics to meet WIC and agency requirements.
Coordinates with Director and professional staff in developing and conducting programs and activities to achieve program goals.
Travels to other county WIC clinic sites as requested to provide coverage.
Provides WIC outreach as requested.
Provides assistance to WIC Health Professionals in preparation of nutrition education materials and conducting of classes.