Wi-Fi Operations Engineer

Trident Consulting • Columbus, OH

1d

About The Position

Trident Consulting is seeking a Wi-Fi Operations Engineer for a client described as a global leader in business and technology services. The role delivers a “follow the sun” operational support model for the client’s global enterprise Wi-Fi environment, ensuring availability, performance, security, and a strong user experience through proactive monitoring, rapid incident response, and ongoing performance tuning. The engineer works with a globally distributed team, handing over between regions to provide 24x7 coverage.

The position is located in Columbus, Ohio, and is a W2 contract role. The stated pay rate is $40 per hour. The role monitors global Wi-Fi infrastructure—including controllers, access points, and related RADIUS, DHCP, and DNS services—using client monitoring and cloud management platforms. It tracks wireless health indicators, tunes alerts to support early issue detection, and identifies and escalates wireless security events according to defined procedures.

Responsibilities

• Monitor global Wi-Fi infrastructure, including controllers, access points, and associated RADIUS, DHCP, and DNS services, 24x7 using client monitoring and cloud management platforms.
• Track key health indicators, including access point availability, client connectivity, RF conditions, authentication success rates, and WAN/uplink status.
• Configure and tune alerts and thresholds to reduce noise and enable early issue detection.
• Identify wireless network security events, such as rogue clients and anomalous client behavior, and escalate them according to defined procedures.
• Provide operational support and hand over work seamlessly across regions as part of a globally distributed team providing 24x7 coverage.
• Support Wi-Fi availability, performance, security, user experience, incident response, and continuous performance tuning.

What This Job Offers

• Education Level: No Education Listed