Wholesale Sales Assistant (Latin America)

Tory Burch•New York, NY

10d

About The Position

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you’re joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding for high performance. Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive sample sales. We are invested in your professional growth – you’ll have access to free executive coaching on-demand. We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You have an entrepreneurial mindset with an interest in fashion, culture, women’s empowerment, current events and international business. You’re also resourceful and collaborative with a sharp eye for detail, strong organizational, written and communication skills and the ability to work well under deadlines. Ability to prioritize and anticipate business needs while working well with a team. A sense of humor is a plus! Why You’ll Want to Join Our Team: Wholesale team is a bridge between our internal teams and our external partners. We build and maintain strategic relationships with our wholesale partners, keeping a sharp focus on sales performance, profitability and growth. We partner with our internal teams to deliver on our contractual agreements and line development. Whatever we do, brand integrity is paramount; we pull out all the stops to ensure our wholesale customers’ in-store and online experience are consistent with our high standards and elevated aesthetic. We partner with the best of the best and our team is equally amazing. Come join us! A Day in the Life: The typical day is… atypical. You might be pulling ATS to send to clients, compiling a product knowledge deck, assisting with in-person market appointments, filling out a copy template or accompanying the sales team on store visits. You’ll be supporting all aspects of market appointments & preparation, send order confirmations and pull & update weekly selling reports, process all re-orders and RTVs. In addition, you’ll manage shipping, fulfillment management (past cancels, oversold etc.) and support the Sales team as needed.

Requirements

The ability to communicate and demonstrate the Tory Burch brand initiatives and core values are essential.
Bachelor Degree or four years of prior Sales, Planning, Buying experience is preferred or relevant experience such as Industry related internships or working with a wholesale account (Specialty or Major Department store)
Proficient in Excel, and especially skilled at V-Look Up and Pivot Table functions while having a strong understanding of retail math concepts.
Experience with wholesale platforms, including NuOrder and SkyPad
Bachelor’s Degree preferred.
Spanish proficiency preferred to support Latin American accounts

Responsibilities

Support all aspects of market appointments, including showroom setup and maintenance, model and client scheduling, line sheet preparation, note-taking during appointments, and order entry management
Collect and consolidate weekly sales reports from wholesale accounts; ensure accurate data uploads, validate information, and resolve discrepancies
Serve as the primary contact for order confirmations, partnering cross-functionally to review and correct issues prior to shipment
Collaborate with logistics and import/export teams to manage shipments, track deliveries, review past cancellations, monitor open orders, and communicate updates internally and externally
Own the end-to-end quality control (QC) process, including return authorization (RA) forms, proof of destruction, and processing credit notes
Manage in-season reorders, ensuring accuracy, timely execution, and alignment with account needs
Create and maintain seasonal buy books for external partners and internal cross-functional use
Oversee multi-category sample management, including organization, tracking, and allocation